KM Bizhub 600 showing Paper Jam connot reset

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  • gregoriojc
    Technician

    50+ Posts
    • Aug 2008
    • 56
    #1

    [Jamming] KM Bizhub 600 showing Paper Jam connot reset

    Hello Guys,

    I am facing a problem on Konica Bizhub 600 it is showing on the display "a paper jam has been detected remove the missfed paper according to the guide"
    Pull out te adu unit. open cover M3 and removed Misfed" but there is no paper, I replace the the whole ADU unit thinking that there was a problem on sensor, wiring or board. Im out out of idea how to solve the problem, one more thing if there is a paper jam there is possibility that you cannot enter on program mode?

    Pls. help me Guys

    grgoriojc
    Tags: bishub600, km bizhub600
    • Darren King
      copiertech

      500+ Posts
      • Jul 2007
      • 652
      #2
      Re: KM Bizhub 600 showing Paper Jam connot reset

      I think we need a bit more info. Which tray are you feeding from? Are you duplexing? Have you checked the jam counters to see where it is actually jamming? If there is no paper where the jam is indicated the paper is either not getting there , or the sensor is faulty or dirty.
      Darren

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009
          #3
          Re: KM Bizhub 600 showing Paper Jam connot reset

          Time for some "good ol" troubleshooting...somewhere you have a bad sensor or a flag has come off. Use the test mode function in service mode to find out where. Might take some time, but it will be there. Emujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

            Comment

            • JustManuals
              Field Supervisor

              5,000+ Posts
              • Jan 2006
              • 9931
              #4
              Re: KM Bizhub 600 showing Paper Jam connot reset

              This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from

              Just Manuals ~ The Internet's largest selection of manuals ~ Instant Downloads


              Paul@justmanuals.com

                Comment

                • EarthKmTech
                  Step aside, noob

                  1,000+ Posts
                  • May 2009
                  • 2141
                  #5
                  Re: KM Bizhub 600 showing Paper Jam connot reset

                  Edit:

                  Sorry, didnt read the original post properly.

                    Comment

                    • gregoriojc
                      Technician

                      50+ Posts
                      • Aug 2008
                      • 56
                      #6
                      Re: KM Bizhub 600 showing Paper Jam connot reset

                      As soon as the power put on, this paper jam showing immediately03062012(004).jpgand I can not enter to program mode

                        Comment

                        • acusso1234
                          Tecnico

                          250+ Posts
                          • Dec 2008
                          • 250
                          #7
                          Re: KM Bizhub 600 showing Paper Jam connot reset

                          Originally posted by gregoriojc
                          As soon as the power put on, this paper jam showing immediately[ATTACH=CONFIG]16108[/ATTACH]and I can not enter to program mode
                          Is it a refurbished one? I've pissed out a Bh 600 with the same problem 6 months ago...I can gave the id machine number to you, if you like. I only can remember that clicks was less than 250K on it!!
                          ... In the minute that you're thinking of giving up, think about why you lasted so long ...

                            Comment

                            • blackcat4866
                              Master Of The Obvious

                              Site Contributor
                              10,000+ Posts
                              • Jul 2007
                              • 22599
                              #8
                              Re: KM Bizhub 600 showing Paper Jam connot reset

                              I was out to a bizhub 600 last week that was jamming in the pre-registration area. After removing the upper registration guide I found a lump of hot glue adhesive used to secure the paper wrappings. I was probably stuck to the top page of the ream of paper. When it got as far as the registration guides it got wedged. The customer ripped out the rest of the paper, and the glue remained. =^..^=
                              If you'd like a serious answer to your request:
                              1) demonstrate that you've read the manual
                              2) demonstrate that you made some attempt to fix it.
                              3) if you're going to ask about jams include the jam code.
                              4) if you're going to ask about an error code include the error code.
                              5) You are the person onsite. Only you can make observations.

                              blackcat: Master Of The Obvious =^..^=

                                Comment

                                • fixthecopier
                                  ALIEN OVERLORD

                                  2,500+ Posts
                                  • Apr 2008
                                  • 4712
                                  #9
                                  Re: KM Bizhub 600 showing Paper Jam connot reset

                                  They can suck a piece of paper up between the drum and cleaning section. Paper is not supposed to be there, machine can't tell you how to get it out.
                                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                                    Comment

                                    • SmellsHot
                                      Head Tech

                                      500+ Posts
                                      • Dec 2009
                                      • 512
                                      #10
                                      Re: KM Bizhub 600 showing Paper Jam connot reset

                                      There should be a jam code right above this message. J2101 or j3206 something like that.....
                                      Did you remember to plug the fuser in? The connector can come loose and it will register a jam code. Also like mentioned above paper can get sucked up into the drum unit and register a J21 jam code....
                                      Everyone has the right to be stupid. Some people just abuse this privelage more than others

                                        Comment

                                        • gregoriojc
                                          Technician

                                          50+ Posts
                                          • Aug 2008
                                          • 56
                                          #11
                                          Re: KM Bizhub 600 showing Paper Jam connot reset

                                          thanks guys,

                                          I will try everything you told me, going back to cutomer place right away



                                          gregoriojc

                                            Comment

                                            • wbm@telkomsa.net
                                              #12
                                              Re: KM Bizhub 600 showing Paper Jam connot reset

                                              I am busy with a Bizhub 751. Showing jam at M13 and cannot be reset. Checked everything and no luck. Please help

                                                Comment

                                                • pedro arroyo
                                                  #13
                                                  Re: KM Bizhub 600 showing Paper Jam connot reset

                                                  [QUOTE=gregoriojc;293272]Hello Guys,

                                                  I am facing a problem on Konica Bizhub 600 it is showing on the display "a paper jam has been detected remove the missfed paper according to the guide"
                                                  Pull out te adu unit. open cover M3 and removed Misfed" but there is no paper, I replace the the whole ADU unit thinking that there was a problem on sensor, wiring or board. Im out out of idea how to solve the problem, one more thing if there is a paper jam there is possibility that you cannot enter on program mode?

                                                  Pls. help me Guys

                                                  grgoriojc[/QUOTE
                                                  Hello ...
                                                  Have this problem been solved ... ?
                                                  i currently have the same problem...

                                                    Comment

                                                    • blackcat4866
                                                      Master Of The Obvious

                                                      Site Contributor
                                                      10,000+ Posts
                                                      • Jul 2007
                                                      • 22599
                                                      #14
                                                      Re: KM Bizhub 600 showing Paper Jam connot reset

                                                      It would be helpful to know the jam code (as stored in the service mode). =^..^=
                                                      If you'd like a serious answer to your request:
                                                      1) demonstrate that you've read the manual
                                                      2) demonstrate that you made some attempt to fix it.
                                                      3) if you're going to ask about jams include the jam code.
                                                      4) if you're going to ask about an error code include the error code.
                                                      5) You are the person onsite. Only you can make observations.

                                                      blackcat: Master Of The Obvious =^..^=

                                                        Comment

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