C6500 Error code C-C101 with PB501

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  • twinax
    Technician

    50+ Posts
    • Feb 2008
    • 82

    #1

    C6500 Error code C-C101 with PB501

    HI Guy,

    I installed a PB501 on C6500 (Version 30 and Version 1.1 for Fiery), PB501 is in version 20.

    This new configuraton works but sometime the error code C-C101 appears!

    To remove the error code it is necessary to unplug the PB501 switch On/Off and replug the unit!

    DO you have any experiences about this ?

    Thanks for your help.
    Remember Murphy's Law.
  • mikeena
    Branch Technical Manager

    100+ Posts
    • Mar 2007
    • 219

    #2
    it might have something to do with it but on the other hand what does this have to do with the pb unit. When the code comes up you turn off the machine unplug the unit and it works fine. try next time it comes up turn off the power buttons unplug the power cord wait 1 min plug it in and see if it resets that way. 1. should of ask this first does it come up with the machine pluged in always or just after a while it comes up..you do have the firmware for the6500 and not the 1050 right


    Solution ID TAUS0800001EN* Solution Usage
    Description
    C-C101 (CC101) after performing PM.
    Solution
    CAUSE: When the sub power switch (SW2) is ON, no response is received from the Printer Control Board (PRCB) within the specified time.
    SOLUTION:Replace the PRCB(p/n A03U R759 00).
    SPECIAL NOTE : Solution contribution by Cesar Jimenez, Production Print/SSD

    Comment

    • Livebychance
      Technician
      • Dec 2007
      • 34

      #3
      twinax, what is the complete configuration?

      Comment

      • twinax
        Technician

        50+ Posts
        • Feb 2008
        • 82

        #4
        Hello,

        The complete config is :

        C6500 + RU503 + SD501 + PB501.

        PB501 Version 20

        C6500 Version 30

        RU503 Version 30

        SD501 (I dont remember but upgraded for engine V30).

        The problem looks like a communication problem between modules, probably a software problem.

        Thanks for your help.

        Regards,
        Remember Murphy's Law.

        Comment

        • twinax
          Technician

          50+ Posts
          • Feb 2008
          • 82

          #5
          C-C101 Solution

          Hi !

          I found the cause of error code C-C101 after installation of Perfect Binder.

          The problem was caused because the installation was not properly done (according to the manual). the last step is : recall data factory default, in order to load the PB501 datas into the engine, If you don't do that , you have the error code C-C101.
          A sign of this problem is when you check the glue circuit temperature into tech rep mode, all values are at zero (instead of 145, 180...).

          Regards,
          Remember Murphy's Law.

          Comment

          • beetle73
            Technician
            • Dec 2010
            • 44

            #6
            Hi I am also having PB 501 problems. Mine jams after about 8 books and makes a horrible noise! Is there a chance you could send me a copy of a pb 501 service manual!!

            Comment

            • Stirton.M
              All things Konica Minolta

              1,000+ Posts
              • Oct 2009
              • 1804

              #7
              That answer will be a certifiable NO.

              There is a KM service department in YOUR city. Call them for service.
              "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
              ---Groucho Marx


              Please do not PM me for questions related to Konica Minolta hardware.
              I will not answer requests or questions there.
              Please ask in the KM forum for the benefit of others to see the question and give their input.

              Comment

              • beetle73
                Technician
                • Dec 2010
                • 44

                #8
                Hi again
                I am trained on the equipment but do not have a pb 501 manual

                Comment

                • Stirton.M
                  All things Konica Minolta

                  1,000+ Posts
                  • Oct 2009
                  • 1804

                  #9
                  Then contact KM Toronto and request access to the support site.
                  "Many years ago I chased a woman for almost two years, only to discover that her tastes were exactly like mine: we both were crazy about girls."
                  ---Groucho Marx


                  Please do not PM me for questions related to Konica Minolta hardware.
                  I will not answer requests or questions there.
                  Please ask in the KM forum for the benefit of others to see the question and give their input.

                  Comment

                  • beetle73
                    Technician
                    • Dec 2010
                    • 44

                    #10
                    got it! It is also in the 1050 manual!

                    Thx for the help

                    Comment

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