Bizhub C550 wierd print issue odd shape outlined in white in the center of images

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  • jeremyb503
    Technician

    Site Contributor
    • Aug 2009
    • 38

    Bizhub C550 wierd print issue odd shape outlined in white in the center of images

    Anyone have an idea of how I could fix this problem? See the attachment. Thanks!

    IMG_20120919_153148.jpg
  • 907tec
    Trusted Tech

    250+ Posts
    • Feb 2008
    • 438

    #2
    Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

    Might wanna take a peek at your transfer belt. You haven't been running labels through your machine, have you?

    Comment

    • Elle
      Formerly the Dispatcher

      50+ Posts
      • Jan 2008
      • 51

      #3
      Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

      Originally posted by 907tec
      Might wanna take a peek at your transfer belt. You haven't been running labels through your machine, have you?

      how funny i was just thinking that exact thing as i was looking the img over - aparently you were typing while i was looking

      needless to say i concur wtih the labels assement

      Comment

      • jeremyb503
        Technician

        Site Contributor
        • Aug 2009
        • 38

        #4
        Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

        I hate to ask (is my ignorance showing again?) but where is the transfer belt located? Is there a place in the manual I should look?

        Comment

        • jeremyb503
          Technician

          Site Contributor
          • Aug 2009
          • 38

          #5
          Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

          And by the way, thanks for the quick reply!!

          Comment

          • jeremyb503
            Technician

            Site Contributor
            • Aug 2009
            • 38

            #6
            Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

            You guys were totally right. I took look at the transfer assembly and there was a piece of a label or something stuck to it. I peeled it off and there is still some residue so I am wondering what I can use to clean it off the will not damage the belt. Any ideas?

            Comment

            • Elle
              Formerly the Dispatcher

              50+ Posts
              • Jan 2008
              • 51

              #7
              Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

              i've used alcohol (90%) and clean cotton with good success - just dont rub too hard and wipe it again with a clean dry cloth afterwards and you should be fine

              Comment

              • minimerlin
                Senior Tech

                Site Contributor
                500+ Posts
                • Nov 2007
                • 851

                #8
                Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                Originally posted by jeremyb503
                You guys were totally right. I took look at the transfer assembly and there was a piece of a label or something stuck to it. I peeled it off and there is still some residue so I am wondering what I can use to clean it off the will not damage the belt. Any ideas?
                Glass cleaner, the spray stuff not the cream! Spray onto a cloth made into a pad, get it quite wet then wipe the belt to remove residue let the belt dry and it should be OK.... Or charge user for a belt?
                Please do not PM me without asking first.

                Comment

                • jeremyb503
                  Technician

                  Site Contributor
                  • Aug 2009
                  • 38

                  #9
                  Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                  Thanks for the assist. After a good clean the issues is resolved!

                  Comment

                  • blackcat4866
                    Master Of The Obvious

                    Site Contributor
                    10,000+ Posts
                    • Jul 2007
                    • 22599

                    #10
                    Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                    Originally posted by jeremyb503
                    ... and there is still some residue so I am wondering what I can use to clean it off the will not damage the belt. Any ideas?
                    Get yourself a small bottle of lamp oil (paraffin). It loosens adhesive nicely without damaging transfer belts, drums, guides, rollers, plastics, ... anything. Sure, it's slightly flammable but you shouldn't be smoking anyway. I evaporates quickly leaving no residue. It's miraculous. I used to use Dispersant until it became obsolete. =^..^=
                    If you'd like a serious answer to your request:
                    1) demonstrate that you've read the manual
                    2) demonstrate that you made some attempt to fix it.
                    3) if you're going to ask about jams include the jam code.
                    4) if you're going to ask about an error code include the error code.
                    5) You are the person onsite. Only you can make observations.

                    blackcat: Master Of The Obvious =^..^=

                    Comment

                    • jeremyb503
                      Technician

                      Site Contributor
                      • Aug 2009
                      • 38

                      #11
                      Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                      Well now I've done it. Apparently I did not get all the adhesive off last time and the spot started to come back, so I cleaned it will the paraffin and followed up with glass cleaner. Now when I print the whole image is really dark and on elements with a white background the white background prints Yellow.

                      What have I done? All I did was clean the belt. I didn't touch anything else. I have tried running several hundred blank sheets just to see if there was some residue that would clean up, but no dice.

                      Top of the photo shows how it looks now, bottom is what it looked like before.

                      Help!IMG_20121201_124928.jpg

                      Comment

                      • minimerlin
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Nov 2007
                        • 851

                        #12
                        Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                        Have you done the gradation adjust? What is the test print like?
                        Please do not PM me without asking first.

                        Comment

                        • jeremyb503
                          Technician

                          Site Contributor
                          • Aug 2009
                          • 38

                          #13
                          Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                          thanks for the reply.

                          It seems to be ok now. After waiting a couple of hours I ran a test print and it looks fine. There must have been some residue that needed to evaporate.

                          How do I do the gradation adjust?

                          Comment

                          • pepper38_cnd
                            Field Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Aug 2005
                            • 1076

                            #14
                            Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                            Are we being PUNKED? First the picture that anyone who's been servicing color machines for more than 10 minutes would reconize as a lable on the transfer belt. Followed by where is the Transfer Belt. Now how do I do Gradation? What's next? How do I get into service mode? Even Paul didn't take the bait and offer him a Service Manual!
                            Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
                            Now into Ip TV KODI Boxes

                            Comment

                            • Avskrap
                              Partner in crime

                              100+ Posts
                              • Jul 2011
                              • 160

                              #15
                              Re: Bizhub C550 wierd print issue odd shape outlined in white in the center of images

                              Seems we've got an end-user on our hands...

                              Comment

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