Knowledgebase question

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  • miesjel
    Beginner KM ASP
    • Sep 2012
    • 44

    #1

    Knowledgebase question

    Hello,

    Many responses on this forum talk about the Konica Minolta Knowledgebase. I have some Konica Minolta websites but i cannot find anything related to the Knowledgebase. What is the website address?

    Thanks!

    Michel
  • JSC
    Gimp

    500+ Posts
    • Dec 2006
    • 618

    #2
    Re: Knowledgebase question

    Originally posted by miesjel
    Hello,

    Many responses on this forum talk about the Konica Minolta Knowledgebase. I have some Konica Minolta websites but i cannot find anything related to the Knowledgebase. What is the website address?

    Thanks!

    Michel
    Its part of Infohub, you need to be a dealer or Konica Minolta tec to get access.
    The gene pool could use a little chlorine.

    Comment

    • miesjel
      Beginner KM ASP
      • Sep 2012
      • 44

      #3
      Re: Knowledgebase question

      We are Authorized Service Partner (ASP), does that count to?

      Infohub is https://infohub.konicaminolta.eu ? (We are based in the Netherlands)


      Thanks for the quick reply!

      Comment

      • miesjel
        Beginner KM ASP
        • Sep 2012
        • 44

        #4
        Re: Knowledgebase question

        Konica Minolta's new policy is that only KM personel is allowed to have access to Infohub, so i cannot register anymore

        Comment

        • kingarthur
          Service Manager

          1,000+ Posts
          • Feb 2008
          • 1301

          #5
          Re: Knowledgebase question

          well....i've had no problem logging on....and before you ask...no you can't have my log in details...and i can't get you any firmware...sorry...more than my job's worth....
          Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...

          Comment

          • minimerlin
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2007
            • 851

            #6
            Re: Knowledgebase question

            Originally posted by miesjel
            We are Authorized Service Partner (ASP), does that count to?

            Infohub is https://infohub.konicaminolta.eu ? (We are based in the Netherlands)


            Thanks for the quick reply!
            I have no problem logging on and do not work for KM directly so I cannot see what you say is the new rules! Speak to KM and ask them! I also am not going to give out details and firmware etc. Sorry.
            Please do not PM me without asking first.

            Comment

            • 907tec
              Trusted Tech

              250+ Posts
              • Feb 2008
              • 434

              #7
              Re: Knowledgebase question

              Ditto: I work for a KM dealer and still have my access.

              Comment

              • miesjel
                Beginner KM ASP
                • Sep 2012
                • 44

                #8
                Re: Knowledgebase question

                As far as i know, its only for new registrations..

                @Kingarthur - I would never ask anyones log in details. And about the firmware, i have acces to KM Technet (partner portal) where i can download the most recent firmware en Service manuals.


                thanks for the responses!

                Comment

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