Konica Minolta Bizhub 421

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  • bebe.radescu
    Technician
    • Jul 2012
    • 54

    #1

    Konica Minolta Bizhub 421

    I have a bizhub 421 wich for no reason from time to time tells me to turn off the machine and turn it back on so i can use it. And it's worrying me because it started to do it very often, 4 or 5 times a day. Any ideas?

    Thank you!
  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: Konica Minolta Bizhub 421

    it may require a firmware update if this is happening because of print jobs.

    are there any malfunction codes associated with this warning ?

    Comment

    • bebe.radescu
      Technician
      • Jul 2012
      • 54

      #3
      Re: Konica Minolta Bizhub 421

      Originally posted by EarthKmTech
      it may require a firmware update if this is happening because of print jobs.

      are there any malfunction codes associated with this warning ?

      No, there is no malfunction code, the machine just says that i must turn it off and on in order to use it.

      Comment

      • mrwho
        Major Asshole!

        Site Contributor
        2,500+ Posts
        • Apr 2009
        • 4299

        #4
        Re: Konica Minolta Bizhub 421

        The only reason I can think of for the machine to, under normal operation, ask for a power cycle is when the network parameters change. Maybe someone's messing with the network settings?

        A firmware update is always a good idea when we don't know what's causing it. At least it takes that out of the equation.
        ' "But the salesman said . . ." The salesman's an asshole!'
        Mascan42

        'You will always find some Eskimo ready to instruct the Congolese on how to cope with heat waves.'

        Ibid

        I'm just an ex-tech lurking around and spreading disinformation!

        Comment

        • emujo
          Field Supervisor

          2,500+ Posts
          • Jun 2009
          • 3009

          #5
          Re: Konica Minolta Bizhub 421

          Screw firmware, see a shrink....the MFP is talking to you...when it tells you to kill the co worker in the next cubicle, I hope it's not me!!! EMujo
          If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

          Comment

          • JustManuals
            Field Supervisor

            5,000+ Posts
            • Jan 2006
            • 9838

            #6
            Re: Konica Minolta Bizhub 421

            This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:


            Just Manuals, The Internet's largest selection of manuals ~ Instant Downloads


            Paul@justmanuals.com

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22932

              #7
              Re: Konica Minolta Bizhub 421

              There is an error code, you're just missing it. One letter and four numbers, like C-1183.

              I can understand why you missed it the first time. You didn't know what to look for. But no excuses now. What's the error code?
              =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

              • Setright
                FSS / SPM

                100+ Posts
                • Nov 2008
                • 247

                #8
                Re: Konica Minolta Bizhub 421

                I would concur, it must be telling you something else besides just power cycling it.

                Is it suggesting that it will disable a cassette?

                Comment

                • douglasdouglasv
                  Technician
                  • Dec 2012
                  • 20

                  #9
                  Re: Konica Minolta Bizhub 421

                  The hard drive is starting to fail. Back up, format. If the problem persists replace the HDD.

                  Comment

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