C252 blank magenta copies

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  • repeatcopiers
    Senior Tech

    Site Contributor
    500+ Posts
    • Sep 2008
    • 591

    #1

    C252 blank magenta copies

    I have a C252 in the field that gives a blank magenta copy. We replace the magenta drum unit and still same issue.
  • wseyller
    Service Manager

    1,000+ Posts
    • Sep 2012
    • 1129

    #2
    Check to see if laser from write unit is blocked.

    Sent from my XT875 using Tapatalk 2

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    • MAD0RAM
      Technician

      50+ Posts
      • Oct 2012
      • 82

      #3
      Re: C252 blank magenta copies

      Or the primary transfer roller may be out of place on the transfer belt.

      Comment

      • EarthKmTech
        Step aside, noob

        1,000+ Posts
        • May 2009
        • 2139

        #4
        Re: C252 blank magenta copies

        if none of the above first, it will be the HV board, then failing that the PWB-M

        (assuming some d/h hasn't damaged the flat ribbon cable to the laser relay board when changing a main motor in the past)

        Comment

        • wseyller
          Service Manager

          1,000+ Posts
          • Sep 2012
          • 1129

          #5
          I would print some magenta rich pages and stop the machine half way to see if the image is on the drum or not. That could eliminate the drum and write unit.

          Sent from my XT875 using Tapatalk 2

          Comment

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