New HTML Service Manuals

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  • JR2ALTA
    Service Manager

    Site Contributor
    1,000+ Posts
    • Feb 2010
    • 2027
    #1

    New HTML Service Manuals

    For those of you who have checked out the new User Manual CDs that's going to be the layout of service manuals. Not PDF

    Had a coworker attend class with new style manuals.

    The response was resoundingly negative.

    Any thoughts?
    Tags: None
    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9919
      #2
      Re: New HTML Service Manuals

      PDF is the way to go, works on all platforms, period.

      Paul@justmanals.com

        Comment

        • MAD0RAM
          Technician

          50+ Posts
          • Oct 2012
          • 82
          #3
          Re: New HTML Service Manuals

          Originally posted by JR2ALTA
          For those of you who have checked out the new User Manual CDs that's going to be the layout of service manuals. Not PDF

          Had a coworker attend class with new style manuals.

          The response was resoundingly negative.

          Any thoughts?
          Maybe for the new SSD Mobile app they put out.

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22874
              #4
              Re: New HTML Service Manuals

              I've used a few and didn't care for them much. Keyword searches did not find even prominent keywords in headers. And the descriptions were, in many cases sketchy and incomplete.

              IMHO its a two steps back, worse than paper manuals.

              A resounding NO, don't. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

                Comment

                • Tricky
                  Field Supervisor

                  Site Contributor
                  2,500+ Posts
                  • Apr 2009
                  • 2621
                  #5
                  Re: New HTML Service Manuals

                  Canon have had a dabble with them as well, they call them ESM's or electronic service manual. The standard pdf's are available as well, the esm's are several times larger than the pdfs and are to put it bluntly crap.

                  I think there was a section in the esm called "How to use this manual" which I thought was quite strange since the pdf that it might replace never had anything like that, your granny could use it. To think there's people employed to write this garbage in the aim of progress and innovation but the end result is always tested out in the field, on us the engineers. It seems a trait in this industry to replace something that works and is easy to use with something that isn't either.

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