C650 back grounding magenta

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  • rasman67
    • Jul 2025

    #1

    C650 back grounding magenta

    I have a BH C650 that is back grounding magenta on every copy. I have replaced the IU with no change. The whole page is magenta see the attachment. If anyone could help I would appreciate it.

    Thanks in advanced
    Attached Files
  • Kidaver
    Ghoulscout

    500+ Posts
    • Apr 2011
    • 912

    #2
    Re: C650 back grounding magenta

    What do the internal test prints for each color look like in the service mode?
    "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

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    • rasman67

      #3
      Re: C650 back grounding magenta

      black is fine but all other colors have the same back ground.

      Thanks again

      Comment

      • Kidaver
        Ghoulscout

        500+ Posts
        • Apr 2011
        • 912

        #4
        Re: C650 back grounding magenta

        Check your values in Level History 2 and see if they are all in a similar range. If one is way off which would likely be the magenta value and you've replaced the IU, then you'll prolly look at replacing a board. If they all seem fine you are probably looking at a PH unit.
        "In a cruel and evil world, being cynical can allow you to get some entertainment out of it."

        Comment

        • KM7155
          Trusted Tech
          • Aug 2008
          • 146

          #5
          Re: C650 back grounding magenta

          is there any warning sign on the touch screen i.e P8, P21....

          i have this problem on C352, the problem is the ribbon cable from drive board to the main control board
          faulty.

          Comment

          • Synaux
            Service Manager

            Site Contributor
            1,000+ Posts
            • Mar 2012
            • 1224

            #6
            Re: C650 back grounding magenta

            Originally posted by KM7155
            is there any warning sign on the touch screen i.e P8, P21....

            i have this problem on C352, the problem is the ribbon cable from drive board to the main control board
            faulty.
            I was about to suggest checking the ribbons/cables. You might be looking at a board replacement though...

            Comment

            • Itsthepaper
              Supervisor

              50+ Posts
              • Dec 2007
              • 91

              #7
              Re: C650 back grounding magenta

              If all else fails replace HV.
              Love the Job Love the Work.

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