konica minolta c351 question

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1183
    #1

    konica minolta c351 question

    kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

    any thoughts>?

    brent
    Tags: c35, c351, fuser, issue, konica, konica minolta, minolta, question, resolved
    • RRodgers
      Service Manager

      1,000+ Posts
      • Jun 2009
      • 1950
      #2
      Re: konica minolta c351 question

      Originally posted by brent
      kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

      any thoughts>?

      brent
      Job stuck. Is it a fax as well?
      Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1183
          #3
          Re: konica minolta c351 question

          It is not a fax

            Comment

            • Avskrap
              Partner in crime

              100+ Posts
              • Jul 2011
              • 160
              #4
              Re: konica minolta c351 question

              If there are any P-codes you won't be able to get into the menus. Check and correct any and all errors or warnings and you'll be able to get going again.

                Comment

                • brent
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1183
                  #5
                  Re: konica minolta c351 question

                  There are no p codes. Thy is why this is so condusinf

                    Comment

                    • Solotime
                      Trusted Tech

                      100+ Posts
                      • Feb 2009
                      • 223
                      #6
                      Re: konica minolta c351 question

                      Same Issue Here...Did you get yours resolved?

                        Comment

                        • Alex1
                          Trusted Tech

                          Site Contributor
                          250+ Posts
                          • Oct 2012
                          • 285
                          #7
                          Re: konica minolta c351 question

                          Originally posted by brent
                          kind of a wierd thing happened today. I went and check in utility mode. to the consumables. then I replaced the transfer belt and fuser. then I tried to go back into to utility. and I could not get it to go into utility at all. turned off and on a couple times. then unplugged. nothing.. so that means I can't go into into any counters or functions or admin mode. nothing. I just have no clue what I did. anybody have this happen to them? by the way. the copier works fine prints fine etc.

                          any thoughts>?

                          brent

                          I had the same problem with my C351 but the funny thing is all my digital counters reset back to zero, while the analog counter was reading 190k. Is the utility button gone faulty?

                            Comment

                            • Avskrap
                              Partner in crime

                              100+ Posts
                              • Jul 2011
                              • 160
                              #8
                              Re: konica minolta c351 question

                              Originally posted by Alex1
                              I had the same problem with my C351 but the funny thing is all my digital counters reset back to zero, while the analog counter was reading 190k. Is the utility button gone faulty?
                              Resetting of the counters? Sounds like an NVRAM failure.

                              I've never liked these boxes...

                                Comment

                                • Alex1
                                  Trusted Tech

                                  Site Contributor
                                  250+ Posts
                                  • Oct 2012
                                  • 285
                                  #9
                                  Re: konica minolta c351 question

                                  Originally posted by Avskrap
                                  Resetting of the counters? Sounds like an NVRAM failure.

                                  I've never liked these boxes...

                                  I don't like them my self. Unfortunately you have to cater for all. Major upgrade with the C252, 352 onwards.

                                    Comment

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