I have a customer frequently uses the user boxes to store jobs that will be faxed later on during the day...they use both the ADF, and print driver to store the jobs..these are all PDF formats at 200 x 200 DPI..here's the issue, jobs sent by the "Save in user box" output method and then faxed, or emailed are huge!!! A simple windows test page if sent to the user box and then re-sent via email is over 2.1 meg...that same page scanned in using the ADF and sent the same way arrives at around 40K...It's not such a problem emailing, it the faxing function...a 5 page document printed to the user box can get up to around 20 meg. When this doc is faxed it can take 45 min to an hour...This is unacceptable to the customer, and as we upgraded their bizhub 501 that was working just fine for the last 3 years, I can understand their point of view...We tried the PC fax drivers and although this works, the customer has to send 1 fax for each page ( again, these are not all 1 file)..and if the documents are around 10-12 pages, then it's the same issue...too much time to fax..I have suggested they get a 3rd party app that can combine their files and then they can send them as 1 PC Fax job, but it would be much better if we can get them back to the level of comfort they had with the old 501...I have looked at the default scan settings , and they are a 200 x200 dpi, compact PDF...when I select a job in the box to send by fax, the resolution settings are at 600x600 dpi, I can manually change the current dpi settings to the lowest setting, but this must be done for each page, and if I try to use these settings as the scan defaults, the option is greyed out in the user settings...
I know the problem is the print driver is sending the job at 600 dpi, but there is no way to change this within the driver properties..I am open to any suggestions (other that ones that will add any additional expense, or excessive steps, to the customer). TIA Emujo
I know the problem is the print driver is sending the job at 600 dpi, but there is no way to change this within the driver properties..I am open to any suggestions (other that ones that will add any additional expense, or excessive steps, to the customer). TIA Emujo
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