BizHub 363 Active Directory Authentication

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  • Knopper
    • May 2025
    #1

    [Misc] BizHub 363 Active Directory Authentication

    I am trying to enable LDAP authentication on a BizHub 363 machine. After importing certificates and configuring settings it finally worked, but the machine authenticates every user of the domain that has provided a valid (enabled) user name and password. I specifically configured the Search Base parameter but it seems that the machine ignores what I enter in this field - it always authenticates all users although I enter the distinguished name of the start OU from where the search of the user must begin in the format OU=MyOU,OU=MyUpperOU,DC=MyDomain,DC=MyTLD. Does this field play any role at all?

    SearchBase.jpg
    Tags: ignore, incorrectly
    • TheOwl
      Service Manager

      Site Contributor
      1,000+ Posts
      • Nov 2008
      • 1732
      #2
      Re: BizHub 363 Active Directory Authentication

      If you have entered in your search base incorrectly, then the machine may sometimes ignore the input and just search from the Top Level of your domain.

      Are you sure that the users are contained within an OU (Organisational Unit) and not a CN (Container)?

      LDAP for Dummies - Copytechnet.com
      http://www.copytechnet.com/forums/connectivity/68472-ldap-dummies.html
      All things network and software related
      Please don't ask me for firmware or service manuals as refusal often offends.

        Comment

        • Knopper
          #3
          Re: BizHub 363 Active Directory Authentication

          Thanks for your reply. I actually enter OU=,OU=,DC=,DC and not CN=,OU=,DC=,DC=. But it makes sense to enter the CN of the OU. I'll give it a try and report back.

            Comment

            • Knopper
              #4
              Re: BizHub 363 Active Directory Authentication

              It didn't work either way. The users are in an OU, not in a container. The OUs had spaces in them, so I renamed them to an underscore just to make sure. But nevertheless, the machine authenticates every user. Is it possible that this is a software bug in the MFD? Is there a log somewhere on the machine that I can use to diagnose this?

                Comment

                • TheOwl
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Nov 2008
                  • 1732
                  #5
                  Re: BizHub 363 Active Directory Authentication

                  My next suggestion was to upgrade the firmware.
                  Please don't ask me for firmware or service manuals as refusal often offends.

                    Comment

                    • Knopper
                      #6
                      Re: BizHub 363 Active Directory Authentication

                      Unfortunately there is no newer software for this device, support has probably been discontinued. I assume there's nothing more I can do about this. Thanks for your time and cooperation.

                        Comment

                        • TheOwl
                          Service Manager

                          Site Contributor
                          1,000+ Posts
                          • Nov 2008
                          • 1732
                          #7
                          Re: BizHub 363 Active Directory Authentication

                          What version are you running?

                          According to Konica Minolta, the latest version is GCJ-D6, but this could be for Australia only as not all firmware versions go accross the globe.
                          Please don't ask me for firmware or service manuals as refusal often offends.

                            Comment

                            • Knopper
                              #8
                              Re: BizHub 363 Active Directory Authentication

                              Pagescope reports following information, but which of these should I look at?

                              Code:
                              [B]ROM Version[/B]

[TABLE="class: data-table-noline, width: 500"]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller BOOT Program[/TD]
[TD="width: 240"]A1UD0Y0-1E00-G00-02(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller SubSet[/TD]
[TD="width: 240"]A1UD0Y0-1F00-G00-04(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller[/TD]
[TD="width: 240"]A1UD0Y0-0100-G00-D6(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Operation Panel Message Data[/TD]
[TD="width: 240"]A1UD0Y0-8100-G00-D4-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Fax Board Controller1[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Fax Board Controller2[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Scanner[/TD]
[TD="width: 240"]A1UD0Y0-0023-G91-0F[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Printer[/TD]
[TD="width: 240"]A1UD0Y0-0050-G00-15[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]ADF[/TD]
[TD="width: 240"]A1430Y0-0024-G00-12[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Finisher[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Panel CPU[/TD]
[TD="width: 240"]A0P00Y0-8900-G00-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]DSC1[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]DSC2[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]LCT[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Loadable Device Driver[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]SD[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Voice Data[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Movie Data[/TD]
[TD="width: 240"]A1UD0Y0-A000-G00-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]Dictionary Data[/TD]
[TD="width: 240"]A1UD0Y0-B000-G00-0000[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]OCR Library[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller System[/TD]
[TD="width: 240"]A1UD0Y0-1000-G00-D6(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller Print Controller[/TD]
[TD="width: 240"]A1UD0Y0-3000-G00-67[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller Print Controller Font[/TD]
[TD="width: 240"]A1UD0Y0-3F00-G00-0D[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller Print Controller Demo Page[/TD]
[TD="width: 240"]A1UD0Y0-3E00-G00-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller MIO[/TD]
[TD="width: 240"]A1UD0Y0-5000-G00-09(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller PSWC[/TD]
[TD="width: 240"]A1UD0Y0-5100-G00-10(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller MIB IF[/TD]
[TD="width: 240"]A1UD0Y0-5200-G00-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller IPP IF[/TD]
[TD="width: 240"]A1UD0Y0-5200-G00-00[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller Outside Controller IF[/TD]
[TD="width: 240"][/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller TCP/Socket[/TD]
[TD="width: 240"]A1UD0Y0-6300-G00-21(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller OPEN API[/TD]
[TD="width: 240"]A1UD0Y0-7000-G00-13(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller Operation Panel[/TD]
[TD="width: 240"]A1UD0Y0-8000-G00-D6(00)[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller CSRC Control Body[/TD]
[TD="width: 240"]A1UD0Y0-8300-G00-01[/TD]
[/TR]
[TR]
[TD="class: td-indent1, width: 260"]MFP Controller PIC[/TD]
[TD="width: 240"]A1UD0Y0-8200-G00-A5[/TD]
[/TR]
[/TABLE]

                                Comment

                                • TheOwl
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Nov 2008
                                  • 1732
                                  #9
                                  Re: BizHub 363 Active Directory Authentication

                                  The MFP Controller version is stating that you are running G00-D6 which is the mass production firmware release, but there should a new version of D6 available.
                                  Please don't ask me for firmware or service manuals as refusal often offends.

                                    Comment

                                    • dallas
                                      Trusted Tech

                                      100+ Posts
                                      • Jun 2008
                                      • 115
                                      #10
                                      Re: BizHub 363 Active Directory Authentication

                                      Try this setting via Web Connection in "Setting Up LDAP":
                                      - Use Referral = OFF

                                      For faster search change the <OR> operator to <Begin with> for each field
                                      under "Initial Setting for Search Details"

                                        Comment

                                        • Knopper
                                          #11
                                          Re: BizHub 363 Active Directory Authentication

                                          I couldn't find any way to update the firmware - on the website there is neither a firmware package nor a tool or updater to download.

                                          As for the LDAP - I actually have not configured this LDAP page since I thought this is only for searching addresses and contacts via LDAP. Does it also play any role in authentication? I have set up only the External Server setting with an LDAP entry.

                                            Comment

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