Some people just cant be happy..get the email working and now some little detail is causing the world to come to an end...Anyway, C353 latest firmware, when you send an email it comes from the address listed in the subject line ie "scanned from KMBT C353". Problem is that anything you send from this MFP during the day gets lumped into the same category when you open google mail. The next day, the process starts over again. Doesn't seem to be a way to remove the subject line, although I can add up to 10 subjects. They may send 100+ emails during the day, and each one gets thrown into the same conversation. Any ideas? PS, disabling conversations in google mail works, but now customers complains that he can't keep his "true" conversations in order. Emujo
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If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals. -
Re: C353 Email issue
haha I'm having the exact same issue too!!!
Picky ass ppl.....
Everyone has the right to be stupid. Some people just abuse this privelage more than others -
Re: C353 Email issue
I think the real problem is you're just too polite
My response would be; No, that's how it is, and its not the machines problem, or mine.Comment
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Re: C353 Email issue
Had the same issue last week. Customer's email inbox was a complete mess then i setup his scan to email and the customer said he didn't like how it bundled the emails in the same convo. I told him that the bizhub knew the inbox was cluttered and when it notices that, it starts to bundle them for the convenience of the user. He bought it. Case closed! Some people i tell ya.Comment
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Re: C353 Email issue
I don't use gmail (Hotmail master race), but what if they created a separate contact for the bizhub? Would it stop grouping emails from it, with other contacts?Comment
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Re: C353 Email issue
That's just how Gmail does it. There may be some setting that can be changed in Gmail, but that's how my emails get grouped: by sender. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: C353 Email issue
change it scan to SMB - that should help a bit.Comment
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