Konica Minolta C550

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  • copytechman
    Senior Tech

    Site Contributor
    500+ Posts
    • Nov 2008
    • 944

    #16
    I have found that I can always get into service mode when an sc is displayed by waiting until the util/counter button works then press meter count then details then the usual s00s01 thing.. never had it fail regardless of the code displayed. the key was waiting until the util/ctr button worked.. it always has @ some point then go in the usual way regardless of code.
    Regards!
    A.

    Comment

    • copierpro
      Trusted Tech

      250+ Posts
      • Apr 2007
      • 270

      #17
      tried boot wait for counter key....

      Booted up, waited for util/counter key to respond while code C-D251 was displayed checked meter, details then booted down to go into service mode holding util botton down

      As soon as enter stop, 0,stop et etc the display for password flashes (along with scanner under glass) a brief moment then goes away back to trouble reset window.

      Nothing seems to work. Tried with door open, all the other tricks no success. The scan accelator board is not there but turned on - as is the fax board not there but turned on.

      This is a serious glitch in design - this should never be an issue! Should be able to go inot service mode and turn the stuff off!

      Comment

      • copytechman
        Senior Tech

        Site Contributor
        500+ Posts
        • Nov 2008
        • 944

        #18
        As far as I recall there is no further need to hold down the util/ctr button once it is responsive.. last I checked anyway.. only need it to get to the meter button.
        Regards!
        A.

        Comment

        • copierpro
          Trusted Tech

          250+ Posts
          • Apr 2007
          • 270

          #19
          removed ethernet cablle

          and have booted to trouble reset will let it sit 5 minutes then try again to get into service mode.

          Comment

          • copierpro
            Trusted Tech

            250+ Posts
            • Apr 2007
            • 270

            #20
            quick question

            Do you mean normal boot, wait for response from util/counter, read meter details then enter stop, 0, etc etc? That just creates double beeps no action.

            I guess you mean boot to trouble rest then wait for a response from the util/counter button? Then check meter details etc?

            Comment

            • copytechman
              Senior Tech

              Site Contributor
              500+ Posts
              • Nov 2008
              • 944

              #21
              Interesting. Normal boot (wait for c code etc) etc.. no response.. funny every time i've tried that it works, allows me to get into service mode for exactly one of the reasons stated (turn fax off if on etc etc).. You have me... otherwise its do the trouble reset thing then when the button shows (trouble reset) do s00s01 .. that works for me too... corrupted firmware or something?
              Very strange.
              A.

              Basically its like I can ignore the error code and go into serv mode like normal.. per se anyway..
              try pressing the buttons slower maybe?
              I know it can be picky about the s00s01 thing when in the details screen.

              Comment

              • copierpro
                Trusted Tech

                250+ Posts
                • Apr 2007
                • 270

                #22
                thanks!

                I took it slow and was able to get into service mode! Thanks

                Comment

                • B0265
                  Senior Tech

                  500+ Posts
                  • Jan 2007
                  • 718

                  #23
                  Originally posted by copierpro
                  I got a c550 here and after input of characters stop-->00>etcetc it is asking for password. Anyone know the password default?

                  "When selecting [CE Authentication] under [Enhanced Security] available from Service Mode, authentication by CE password is necessary.
                  Enter the 8 digits CE password, and touch [END].



                  Comment

                  • copytechman
                    Senior Tech

                    Site Contributor
                    500+ Posts
                    • Nov 2008
                    • 944

                    #24
                    Your very welcome! Good luck!
                    A.

                    Comment

                    • copierpro
                      Trusted Tech

                      250+ Posts
                      • Apr 2007
                      • 270

                      #25
                      one quick other question

                      I have a service manual on order but have not got it yet. The FS517 is seen at control panel - but the feed rollers are not firing - output stops at finisher.

                      No error codes, checked all ops in service mode for fin no errors all clutches, solenoids, motors etc worked.

                      This sounds really dumb, but I don't even see a sensor anwhere and all I got where these 4 small brackets that go into side of copier - can't see how they would do anything by themslves. What am I missing here?

                      Comment

                      • copytechman
                        Senior Tech

                        Site Contributor
                        500+ Posts
                        • Nov 2008
                        • 944

                        #26
                        Can u show us a pic of what u mean by brackets? theres a whole bridge unit that goes in the middle too I assume paper goes all the way through that to the finisher entrance? Is the finisher type set correctly in serv mode?
                        Regards!
                        A.

                        Comment

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