konica minolta c450 IU

[jokacross]

one client decided that the toner inside of the IU shouldn't be there. and empty all the units!!!! There are any way to save the units? or any way to fill them up again? thanks a lot

[kronical]

If (and thats a big if) you can get the developers/starters you can fill them back up and force stabilization. Problem is the units are chipped for life and will need to be reset.
Regardless, if the customer was dumb enough to do this they should be paying for new units. Period.
Besides, they are less likely to do something stupid again after they have had to pay for the mistake.

[EarthKmTech]

Re: konica minolta c450 IU

lol

we had a customer do this.

we just charged them for 4 new imaging units, there really is no conceivable excuse as to why you, the service provider should ware any of the cost what so ever. They took it upon them selves to do it and in life there are consequences for making the wrong decisions, this is no exception.

[blazebusiness]

Re: konica minolta c450 IU

one client decided that the toner inside of the IU shouldn't be there. and empty all the units!!!! There are any way to save the units? or any way to fill them up again? thanks a lot

Wow.............no machine is safe when a customer is near. Those developers are not available. Don't waste your time. Sell them 4 new IU's and be done with the problem. With the price on those IU's I'm sure the customer will be more careful in the future.

[jokacross]

Re: konica minolta c450 IU

thanks guys! Thats much simple! thanks a lot! hehe

[kingarthur]

Re: konica minolta c450 IU

We had a customer do that...it was a weekend & the warning was "replace waste toner box"....so they emptied the WTB & all 4 IU's....

[jokacross]

Re: konica minolta c450 IU

lol thats was exactly what happened kkkkkkkkk