bizhub C352 missing tab (Network Setting)

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  • rbridges
    Technician
    • Dec 2014
    • 12
    #16
    Re: bizhub C352 missing tab (Network Setting)

    Originally posted by allan
    that is funny. try that nothing to loose. So you cant print the couter page or do demo page?

    I can print the config page and use as a standalone copier. It prints just fine. I'll try adding a hard drive and using the overwrite all data function.

      Comment

      • tech51
        Senior Tech

        500+ Posts
        • Jan 2009
        • 846
        #17
        Re: bizhub C352 missing tab (Network Setting)

        Found this, might be worth a try?
        Attached Files

          Comment

          • blackcat4866
            Master Of The Obvious

            Site Contributor
            10,000+ Posts
            • Jul 2007
            • 22999
            #18
            Re: bizhub C352 missing tab (Network Setting)

            Pardon me for noticing, but is there a solution in that paragraph? All I saw were diagnostics. =^..^=
            If you'd like a serious answer to your request:
            1) demonstrate that you've read the manual
            2) demonstrate that you made some attempt to fix it.
            3) if you're going to ask about jams include the jam code.
            4) if you're going to ask about an error code include the error code.
            5) You are the person onsite. Only you can make observations.

            blackcat: Master Of The Obvious =^..^=

              Comment

              • tech51
                Senior Tech

                500+ Posts
                • Jan 2009
                • 846
                #19
                Re: bizhub C352 missing tab (Network Setting)

                Without being overly pedantic its just after the word solution!
                Its telling you to manually set an ip address using the ARP command (in dos) and then check that its set, again using the ARP command.
                In the olden times the ARP command was used a lot to get devices to assign ip addresses to a particular MAC address.
                Follow the instructions but substituting the mac address of the mfp (as printed on the config page), and then the ip address you want.
                It may work, it may not. But its worth a try..

                  Comment

                  • rbridges
                    Technician
                    • Dec 2014
                    • 12
                    #20
                    Re: bizhub C352 missing tab (Network Setting)

                    Originally posted by tech51
                    Without being overly pedantic its just after the word solution!
                    Its telling you to manually set an ip address using the ARP command (in dos) and then check that its set, again using the ARP command.
                    In the olden times the ARP command was used a lot to get devices to assign ip addresses to a particular MAC address.
                    Follow the instructions but substituting the mac address of the mfp (as printed on the config page), and then the ip address you want.
                    It may work, it may not. But its worth a try..


                    Hi,

                    ** Problem Solved **

                    Thanks to tech51 for his suggestion. I had already tried arp and ping but for some reason the arp command to assign an ip address gave an error code that I can not remember. This time I was successful although I don't know what was different.

                    Prior to solving the problem the following items were missing from the copiers control panel menus.
                    Administrator Settings\Network Settings
                    Service Mode\System 2\Image Controller

                    The copier couldn't be pinged or seen by the networks switch.

                    The arp command this time succeeded with no error. The ping command I followed it by this time returned replies. I immediately checked the copier and the missing menu items had reappeared. I managed to setup a static ip, the subnet mask and the default gateway without any problems after a reboot.

                    Thanks Rob.

                      Comment

                      • EarthKmTech
                        Step aside, noob

                        1,000+ Posts
                        • May 2009
                        • 2139
                        #21
                        Re: bizhub C352 missing tab (Network Setting)

                        Regarding CF cards, I have always used 128 & 256mb kodak brand cf cards prepared with the firmware imaging toolkit without any issues, ever. (I never work on cf card machines anymore though)

                        Back in the day I bought a couple dozen of them on ebay for next to nothing, new old stock. They are harder to find these days though.

                        CF Card 128 MB Kodak Compact Flash | eBay

                        these are the ones ive used for years and never had any issues.

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