BizHub 420 Counter reset?

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  • Joe Foe from Buffalo
    Trusted Tech
    • Feb 2009
    • 393
    #1

    [Error Code] BizHub 420 Counter reset?

    Need to know how to reset operation panel user warning to "Replace Fusing unit soon" I have looked in service mode and reset all counters for parts and also looked on the unit its self for a fuse like the older units use to have in the connectors. BizHub 420 Fuser.jpg
    Tags: 420, bizhub, bizhub 420, counter, panel, parts, reset, service, unit, user
    • darry1322
      Senior Tech

      Site Contributor
      500+ Posts
      • Oct 2010
      • 817
      #2
      Re: BizHub 420 Counter reset?

      From service mode , go into System 1 and initialize the fuser.

        Comment

        • Joe Foe from Buffalo
          Trusted Tech
          • Feb 2009
          • 393
          #3
          Re: BizHub 420 Counter reset?

          I don't recall seeing that option....anyone have a step by step from Minolta or can second I missed it some how

          Originally posted by darry1322
          From service mode , go into System 1 and initialize the fuser.

            Comment

            • darry1322
              Senior Tech

              Site Contributor
              500+ Posts
              • Oct 2010
              • 817
              #4
              Re: BizHub 420 Counter reset?

              First answer was off the top of my head...

              This is straight from SSD...


              CAUSE: Incorrect settings.

              SOLUTION: To clear the message:
              1. Enter Service Mode.
              2. Select [System 1].
              3. Select [Initialization].
              4. Select [Counter Data].
              5. Select [Fixing Counter].
              6. Press the Start button.
              7. Exit the Service Mode.
              Note: This problem may occur after upgrading the firmware.

              Maybe you can understand that a little easier

                Comment

                • Joe Foe from Buffalo
                  Trusted Tech
                  • Feb 2009
                  • 393
                  #5
                  Re: BizHub 420 Counter reset?

                  Hmm thank you....I must be blind. Will go back ASAP. Thank you again :-)


                  Originally posted by darry1322
                  First answer was off the top of my head...

                  This is straight from SSD...


                  CAUSE: Incorrect settings.

                  SOLUTION: To clear the message:
                  1. Enter Service Mode.
                  2. Select [System 1].
                  3. Select [Initialization].
                  4. Select [Counter Data].
                  5. Select [Fixing Counter].
                  6. Press the Start button.
                  7. Exit the Service Mode.
                  Note: This problem may occur after upgrading the firmware.

                  Maybe you can understand that a little easier

                    Comment

                    • CraigW
                      Trusted Tech

                      Site Contributor
                      250+ Posts
                      • Dec 2010
                      • 417
                      #6
                      Re: BizHub 420 Counter reset?

                      Firmware must be a 31 or it will not be available.

                        Comment

                        • jjohnston12385
                          Technician
                          • May 2013
                          • 18
                          #7
                          Re: BizHub 420 Counter reset?

                          Originally posted by CraigW
                          Firmware must be a 31 or it will not be available.

                          Ditto on this. Had a machine that I couldn't clear the counter following the above procedure. FW update fixed this.

                            Comment

                            • Joe Foe from Buffalo
                              Trusted Tech
                              • Feb 2009
                              • 393
                              #8
                              Re: BizHub 420 Counter reset?

                              Cam some one please set me up with the firmware?
                              Originally posted by CraigW
                              Firmware must be a 31 or it will not be available.

                                Comment

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