Bizhub C224e start button flashing amber/blue

[SmellsHot]

I have a bizhub C224e. No display. Fans operating when open/close doors. The start button just flashes amber/blue. This problem started out as intermittent, but now I cannot get passed this issue. I've formatted hdd, disabled it, replaced MEMS, performed all data clear, SSD format, resated connectors.
Has anyone seen this?

[JR2ALTA]

machine had bad hdd, Konica switched manufacturers

[SmellsHot]

Re: Bizhub C224e start button flashing amber/blue

Ya I know there was a run of bad HDD's, but if I tell the machine it doesn't have one, and still displays the same issue, I don't think it has anything to do with the HDD the copier doesn't know it has

[JR2ALTA]

Not sure, but the hdd could be required

[Albonline]

Re: Bizhub C224e start button flashing amber/blue

saw this on a couple earlier models, did you dissconnect the power and data cables to the hdd
? both times i had this it was lack of 5 volts to the mfp board

[SmellsHot]

Re: Bizhub C224e start button flashing amber/blue

Took the HDD right out of the machine and disabled it from service mode. HDD is not required to operate. Just uses MEMS....

[Albonline]

Re: Bizhub C224e start button flashing amber/blue

any other options? installed ?

[SmellsHot]

Re: Bizhub C224e start button flashing amber/blue

Ya, but I stripped the machine down.

[jotunn]

Re: Bizhub C224e start button flashing amber/blue

Check data cable between PWB-MFP and panel (light grey one) - I had similar behavior when cable was broken in C224.

[JustManuals]

Re: Bizhub C224e start button flashing amber/blue

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[jrf]

Re: Bizhub C224e start button flashing amber/blue

Download the Km reset tool for this device. Then power up machine and select recover data and then load firmware

[dirtyfingers]

Re: Bizhub C224e start button flashing amber/blue

Don't use the reset tool on your original MFP board
its not to fix faults .... replace MFP ....then you can reset that one if you need to put it in another machine.

Remember all three boards talk to each other
If you reset the MFP board ..and then it turns out the PRCB was faulty
Then you have two new boards = Error on startup

I know because we had this happen.

Can you get into service mode ?
Try trouble reset - When trouble button is displayed ..then go Stop,0,0 etc