bizhub c-220 scan to Email

[acsolutions]

Re: bizhub c-220 scan to Email

Another thing I would try is a different browser, Firefox, or Chrome. The update to IE 10 was automatic and KM was blindsided by it. The PS web Connection does not work well with IE10. Compatibility mode usually fixes the issue, but I guess not always. Emujo

Yes, I tried explorier, mozilla and chrome with the same issue. I going to send someone else and as soon as I get anything additional I will post! Setting up scanning to email has never been one of my strong points, when I deal with the same software it's just routine but when format changes it throws a wrench into the whole works.

[B0265]

Re: bizhub c-220 scan to Email

Check the setting of SW 361:
sw361.jpg

[emujo]

Re: bizhub c-220 scan to Email

If it's a bizhub 200 then you need to update firmware (not that they have anything really current). Web browser functionality was addressed in one of the last updates. Regardless of the web interface, you should be able to accomplish the setup via the control panel. BTW the soft switch the previous poster mentioned is for turning on authentication. Out of the box it only supports an open relay server over port 25. The 200 doesn't support SSL. Emujo

[B0265]

Re: bizhub c-220 scan to Email

I think it's switch 380 for turning on authentication but I agree that it might be a firmware issue, I have never seen a C200 that did not support scan to e-mail.

[acsolutions]

Re: bizhub c-220 scan to Email

I think it's switch 380 for turning on authentication but I agree that it might be a firmware issue, I have never seen a C200 that did not support scan to e-mail.

Sorry everyone it's a bh C-200,I set the dip switch 380 I forgot which bits, for authentication and I tried gmail and inbox.com as email servers and I can ping both. DNS was set to off and I thought that was it but still not working. Host: smtp.gmail.com email:xxxx@gmail.com and Auth.name:xxxx@gmail.com and Auth password:email password in that order. that's how I have it set up. Oh port for gmail is 465. For inbox.com I'm using port 587. Thanks

[blackcat4866]

Re: bizhub c-220 scan to Email

... and SSL/TLS ON? Is the sender address and administrator email address a valid email address, not a dummy? Timeout greater than 30 seconds?

[acsolutions]

Re: bizhub c-220 scan to Email

Hey, Ok scan to email is working! I could not use gmail as a server no matter what I did so I ended up using inbox.com, at first it would not work, so I read on that it needed to be activated (allowed) to use. there is an area in settings: how to enable pop3 and smtp. enabled and fuctioning!