Bizhub C253 Blue Font all over page

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  • DigiMan
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jan 2013
    • 262

    #1

    Bizhub C253 Blue Font all over page

    Good morning everyone!
    I have a small problem with a c253.What it does is that when you try to copy/print(color)it outputs the whole page font covered in cyan.
    you can see the letters of your document faintly but its all covered in cyan(like a cyan solid pattern).However this doesnt happen if you
    print/copy B/W.I've switched the drum from another machine..nothing,i've switched the PH(twice!)from another machine..still nothing.Haven't given it
    much thought because of my lack of time but anyways...Any thoughts??

    edit:Forgot to mention the machine has around 700k prints and when i was looking through the trouble code history i noticed FA14 popping several times.According to the SM "thread software error" and it implements everything in the fault parts..Could a power shortage have done this?(which had occured when i asked them).By "thread software error" does it mean FW?
    Getting a bit confused here :/
    Last edited by DigiMan; 11-06-2013, 01:22 PM.
    I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.
  • Synaux
    Service Manager

    Site Contributor
    1,000+ Posts
    • Mar 2012
    • 1224

    #2
    Re: Bizhub C253 Blue Font all over page

    Does the memory check okay in Service Mode?
    It basically means that something happened unexpectedly in the system F/W.
    You can try flashing the firmware.

    Comment

    • JustManuals
      Field Supervisor

      5,000+ Posts
      • Jan 2006
      • 9838

      #3
      Re: Bizhub C253 Blue Font all over page

      This Parts & Service manual can now be purchased for $12.77 and downloaded immediately after payment from:






      paul@justmanuals.com

      Comment

      • avecosat
        Trusted Tech

        250+ Posts
        • Jun 2012
        • 304

        #4
        Re: Bizhub C253 Blue Font all over page

        You need to change the UI an the HV , to me happened the same but with the magenta .

        Comment

        • Toxic
          Senior Tech

          500+ Posts
          • Dec 2009
          • 697

          #5
          Re: Bizhub C253 Blue Font all over page

          Agree,i think also it could be HV board.

          Comment

          • Zeldaman
            Senior Tech

            500+ Posts
            • Mar 2011
            • 946

            #6
            Re: Bizhub C253 Blue Font all over page

            Hi there!
            It comes probably from the HV, best you look at the HV-springs. When they are not 100% in the right position this phenomen occurs. Had this 3-4 times.
            Greetings...

            Comment

            • DigiMan
              Trusted Tech

              Site Contributor
              250+ Posts
              • Jan 2013
              • 262

              #7
              Re: Bizhub C253 Blue Font all over page

              Thnks everyone for your replies and sorry for my late reply as well!
              I will give your thoughts a go and il provide feedback when(and if)the story is over!

              thnks again!
              I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

              Comment

              • DigiMan
                Trusted Tech

                Site Contributor
                250+ Posts
                • Jan 2013
                • 262

                #8
                Re: Bizhub C253 Blue Font all over page

                Update:Problem solved.

                Solution:I opened the machine took out HV unit and reinstalled it and it started printing normally again.
                Maybe one of the springs had gone out of place but not something obvious i noticed..

                Anyway thnks again!
                I don't like the new copier I just bought. It says "put face down" but every time I do it, it blinds my eyes.

                Comment

                • Richardblack

                  #9
                  Re: Bizhub C253 Blue Font all over page

                  Originally posted by DigiMan
                  Update:Problem solved.

                  Solution:I opened the machine took out HV unit and reinstalled it and it started printing normally again.
                  Maybe one of the springs had gone out of place but not something obvious i noticed..

                  Anyway thnks again!

                  Please how do I find the HV unit of my Bizhub 253

                  Mine does the. Same thing, but it covers the page with magenta background.

                  Comment

                  • Phil B.
                    Field Supervisor

                    10,000+ Posts
                    • Jul 2016
                    • 22798

                    #10
                    Re: Bizhub C253 Blue Font all over page

                    Originally posted by Richardblack
                    Please how do I find the HV unit of my Bizhub 253

                    Mine does the. Same thing, but it covers the page with magenta background.
                    well good job.. you have dug up a 7 years dead thread... grave robber. Anything over 2 years with no other comments is considered DEAD and BURIED!

                    if you really want to get it repaired you should hire a qualified Trained Tech.

                    the fact that you had to ask where the HVPS is shows me that you shouldn't attempt this job.

                    this is NOT something an end user should attempt.

                    Comment

                    • copyman
                      Owner / Technician

                      Site Contributor
                      2,500+ Posts
                      • Sep 2005
                      • 4645

                      #11
                      Re: Bizhub C253 Blue Font all over page

                      Originally posted by Richardblack
                      Please how do I find the HV unit of my Bizhub 253

                      Mine does the. Same thing, but it covers the page with magenta background.
                      Not sure if anyone else mentioned it because I have a few people blocked and can't read their messages but the original post is from 2013. Maybe you should start a new thread.

                      I use to work on 100's of this model and never replaced the high voltage pwr sup. It was mostly a bad image unit. That is where I would start.

                      Also not sure I would want to tell someone where the "High Voltage" board is. Don't want to be the one sending them to the electric chair. Why mess with high voltage that can kill you! If you need to ask where the HVPS than you need to call a tech!
                      Last edited by copyman; 08-01-2020, 09:58 PM.

                      Comment

                      • truongxuananh
                        Junior Member
                        • May 2016
                        • 8

                        #12
                        Re: Bizhub C253 Blue Font all over page

                        Originally posted by avecosat
                        You need to change the UI an the HV , to me happened the same but with the magenta .
                        i thinks HV ,,UI can test in another copy machine

                        Comment

                        • briansoares6666

                          #13
                          Re: Bizhub C253 Blue Font all over page

                          Originally posted by Phil B.
                          well good job.. you have dug up a 7 years dead thread... grave robber. Anything over 2 years with no other comments is considered DEAD and BURIED!

                          if you really want to get it repaired you should hire a qualified Trained Tech.

                          the fact that you had to ask where the HVPS is shows me that you shouldn't attempt this job.

                          this is NOT something an end user should attempt.



                          Shut up fool

                          Comment

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