Bizhub C550 Distorted images

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  • impaqsol
    Technician
    • Jun 2009
    • 87

    #1

    Bizhub C550 Distorted images

    I have 3 Bizhub C550 that copies or print they come out distorted. What can I do the resolve this. This is the first time that this happen.

    Hope anyone can help. Attached is a an image of what is happening.
    Attached Files
  • JustManuals
    Field Supervisor

    5,000+ Posts
    • Jan 2006
    • 9838

    #2
    Re: Bizhub C550 Distorted images

    This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





    Paul@justmanuals.com

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: Bizhub C550 Distorted images

      Originally posted by impaqsol
      I have 3 Bizhub C550 that copies or print they come out distorted. What can I do the resolve this. This is the first time that this happen.

      Hope anyone can help. Attached is a an image of what is happening.
      I cannot seem to open the attachment, can you repost it?

      Comment

      • Synaux
        Service Manager

        Site Contributor
        1,000+ Posts
        • Mar 2012
        • 1224

        #4
        Re: Bizhub C550 Distorted images

        Originally posted by impaqsol
        I have 3 Bizhub C550 that copies or print they come out distorted. What can I do the resolve this. This is the first time that this happen.

        Hope anyone can help. Attached is a an image of what is happening.
        I can see the photo now, is this on all prints or only on duplex

        Have you tried increasing with the 2nd transfer voltage settings?
        Have you installed the guide sheet mode?
        A00H 7034 00?

        Comment

        • slimslob
          Retired

          Site Contributor
          25,000+ Posts
          • May 2013
          • 37375

          #5
          Re: Bizhub C550 Distorted images

          Is the jitter occurring in the main scan direction or the sub-scan direction?

          Comment

          • ivovb
            Senior Tech

            500+ Posts
            • Apr 2008
            • 695

            #6
            Re: Bizhub C550 Distorted images

            I have the same problem. It happence insecondary print direction. It is like shadow after text in direction of paper movement. I am 90% shure it is blak IU but mine is 1/5 of its life. Cleaning contacts doesnt helps, disassebling showing no strange things inside...?!

            BR
            I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

            Comment

            • ivovb
              Senior Tech

              500+ Posts
              • Apr 2008
              • 695

              #7
              Re: Bizhub C550 Distorted images

              Some updates. I have noticed that the problem is only on A4 plain paper. If it is used 160 g/m2 paper (any direction) or A4-R there is no problem. Also playing with background voltage margin and transfer output for secondary transfer gets things back in shape, but color copy gets faint.

              Any help will be appreciated.

              BR
              I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

              Comment

              • Synaux
                Service Manager

                Site Contributor
                1,000+ Posts
                • Mar 2012
                • 1224

                #8
                Re: Bizhub C550 Distorted images

                Originally posted by ivovb
                Also playing with background voltage margin and transfer output for secondary transfer gets things back in shape, but color copy gets faint.

                Any help will be appreciated.

                BR
                Again:
                Originally posted by Synaux
                Have you installed the guide sheet mode?
                A00H 7034 00?

                Comment

                • ivovb
                  Senior Tech

                  500+ Posts
                  • Apr 2008
                  • 695

                  #9
                  Re: Bizhub C550 Distorted images

                  Thanks for hint. And yes the mode is set up. Is it worthy to change it? The guide sheet does't looking worn out.

                  BR
                  I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                  Comment

                  • Synaux
                    Service Manager

                    Site Contributor
                    1,000+ Posts
                    • Mar 2012
                    • 1224

                    #10
                    Re: Bizhub C550 Distorted images

                    Originally posted by ivovb
                    Thanks for hint. And yes the mode is set up. Is it worthy to change it? The guide sheet does't looking worn out.

                    BR
                    They do wear out.
                    Between shipping, I had some success with cutting label material to fit. If you try this and it helps spend the 10.00 or so for a replacement (then again the mod is so cheap I would recommend replacing it either way).
                    Good luck.

                    Comment

                    • copier tech
                      Field Supervisor

                      5,000+ Posts
                      • Jan 2014
                      • 8132

                      #11
                      Re: Bizhub C550 Distorted images

                      Have you run initialize + stabilisation & Gradation adjust?

                      If yes & still the same I would fit a new K IU
                      Let us eat, drink, and be merry, because tomorrow we may die!

                      For all your firmware & service manual needs please visit us at:

                      www.copierfirmware.co.uk - www.printerfirmware.co.uk

                      Comment

                      • RRodgers
                        Service Manager

                        1,000+ Posts
                        • Jun 2009
                        • 1947

                        #12
                        Re: Bizhub C550 Distorted images

                        Did you clean the color reg sensors and run stablize?
                        Color is not 4 times harder... it's 65,000 times harder. They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.

                        Comment

                        • 1FRY1
                          Technician

                          50+ Posts
                          • Nov 2010
                          • 51

                          #13
                          Re: Bizhub C550 Distorted images

                          Have you tried ordering the mod mylars lately ?

                          They come back as no longer available, I am based in UK.

                          Second transfer voltage is the only way to improve it unless anyone else has any ideas.

                          And while we are on 550's anyone found a solution for the P-14 issue ??.

                          Comment

                          • Synaux
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Mar 2012
                            • 1224

                            #14
                            Re: Bizhub C550 Distorted images

                            Originally posted by 1FRY1
                            Have you tried ordering the mod mylars lately ?

                            They come back as no longer available, I am based in UK.

                            Second transfer voltage is the only way to improve it unless anyone else has any ideas.

                            And while we are on 550's anyone found a solution for the P-14 issue ??.
                            Which mylars are you talking about?

                            Once more, the guide sheet works quite well.

                            There are a plethora of fixes and more than one bulletin covering the p-14 error. First things to do it make sure you have the bracket mod installed for the Black IU and replace the black IU if necessary, clean the IDC sensors and install the base firmware the specifically fixes the P-14 error for these models.
                            Then there are other things like skew reset and putting dummy values in for the skew (never worked for me) and replacing the board above the print head....if you need the bulletins message me and I will send it when I am at work.

                            Comment

                            • ivovb
                              Senior Tech

                              500+ Posts
                              • Apr 2008
                              • 695

                              #15
                              Re: Bizhub C550 Distorted images

                              Some feedback concerning original thread. A colleague of mine suggest to change 1st and 2nd transfer for K respectively to 3 and 7. It helps almost 99%. Anyway I set new mylar and 2nd transfer roller. Now I think everything is OK. There is still doubt when we have long color run - collecting statistics...

                              Thanks to all of You for suggestions.

                              BR
                              I'll never ask if I didn't check user manual, service manual, parts list, BSI/TNI/TAD... web, existing threads.

                              Comment

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