C451 false jam

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  • mrfuser
    Service Manager

    Site Contributor
    1,000+ Posts
    • May 2007
    • 1622

    #1

    C451 false jam

    Machine shows jam on right side behind large door lower area. No jam found and service mode does not show any jam codes. Can't clear the jam.
    is this a bad sensor under fuser ?

    kelly
  • mailderrick
    Trusted Tech

    100+ Posts
    • Mar 2010
    • 131

    #2
    Re: C451 false jam

    I just saw this..odd no one ever responded. What did you end up finding anyway?
    Derrick

    Comment

    • mrfuser
      Service Manager

      Site Contributor
      1,000+ Posts
      • May 2007
      • 1622

      #3
      Re: C451 false jam

      Nothing yet. It is odd no response! Going back today for more fun!



      Originally posted by mailderrick
      I just saw this..odd no one ever responded. What did you end up finding anyway?
      Derrick

      Comment

      • JustManuals
        Field Supervisor

        5,000+ Posts
        • Jan 2006
        • 9838

        #4
        Re: C451 false jam

        This Parts & Service Manual can now be purchased for $12.77 and downloaded immediately after payment from:





        Paul@justmanuals.com

        Comment

        • Synaux
          Service Manager

          Site Contributor
          1,000+ Posts
          • Mar 2012
          • 1224

          #5
          Re: C451 false jam

          Originally posted by mrfuser
          Nothing yet. It is odd no response! Going back today for more fun!
          Dunno...
          Are you able to reset in SM or trouble reset it to work at all?

          Comment

          • mrfuser
            Service Manager

            Site Contributor
            1,000+ Posts
            • May 2007
            • 1622

            #6
            Re: C451 false jam

            No it won't change. Tried that


            UOTE=Synaux;393641]Dunno...
            Are you able to reset in SM or trouble reset it to work at all?[/QUOTE]

            Comment

            • EarthKmTech
              Step aside, noob

              1,000+ Posts
              • May 2009
              • 2139

              #7
              Re: C451 false jam

              is it the fuser or the duplex unit its complaining about.

              its not uncommon for the central duplex unit actuator to fall out resulting in a permanent jam state.

              The fuser itself reporting a jam will be the sensor on the exit guide assembly on the door or the registration sensor under the paper dust remover, check they are operational.

              the actuator under the fuser is a fusing loop sensor, make sure its not snapped or growing a beard.

              Comment

              • mrfuser
                Service Manager

                Site Contributor
                1,000+ Posts
                • May 2007
                • 1622

                #8
                Re: C451 false jam

                Shows jam indicator as lower inside large door that opens on right. Nothing shows jam in service mode.



                QUOTE=EarthKmTech;393671]is it the fuser or the duplex unit its complaining about.

                its not uncommon for the central duplex unit actuator to fall out resulting in a permanent jam state.

                The fuser itself reporting a jam will be the sensor on the exit guide assembly on the door or the registration sensor under the paper dust remover, check they are operational.

                the actuator under the fuser is a fusing loop sensor, make sure its not snapped or growing a beard.[/QUOTE]

                Comment

                • EarthKmTech
                  Step aside, noob

                  1,000+ Posts
                  • May 2009
                  • 2139

                  #9
                  Re: C451 false jam

                  take a picture of the display and post it

                  Comment

                  • Flash
                    Trusted Tech

                    250+ Posts
                    • May 2007
                    • 378

                    #10
                    Re: C451 false jam

                    Check PS39. I have had to replace a couple of those. You can check it in state confirmation.

                    Comment

                    • mrfuser
                      Service Manager

                      Site Contributor
                      1,000+ Posts
                      • May 2007
                      • 1622

                      #11
                      Re: C451 false jam

                      Can't upload pic from phone at moment

                      i have replaced aced every sensor I can see on right feed path and still shows jam with a little circle above bypass showing a teal arrow showing to lower right door and the circle is at very bottom of that opening.

                      help!!

                      where is ps39?
                      Last edited by mrfuser; 12-13-2013, 01:50 AM.

                      Comment

                      • mrfuser
                        Service Manager

                        Site Contributor
                        1,000+ Posts
                        • May 2007
                        • 1622

                        #12
                        Re: C451 false jam

                        Of course last sensor checked and swapped at non op side of duplex cleared it! Only problem now is jam leaving fuser going into the gate on the upper part of door. Swapped the sensor on that an still jams. Fuser is pushing it up as it gets folded so what's the deal now???


                        kelly

                        Comment

                        • EarthKmTech
                          Step aside, noob

                          1,000+ Posts
                          • May 2009
                          • 2139

                          #13
                          Re: C451 false jam

                          if the exit guide assembly isnt turning, and i think thats where you mean its jamming, then make sure drive is getting to it - if the drive bushing from the fusing drive unit with the little white gear on it under the exit belt drive assy is flogged out the gear wont drive the exit belt drive assembly or the exit guide assembly on the right side door.

                          shouldnt be hard to work out whats going on now.

                          Comment

                          • Zeldaman
                            Senior Tech

                            500+ Posts
                            • Mar 2011
                            • 946

                            #14
                            Re: C451 false jam

                            Hi there!
                            The most common probem is the 16 T-gear A00J895300 (partscatalogue page 60 #16 ), it causes a lot of the squeeking problems & jams. I change it after 50-70K copies/prints.
                            Hope this helps.
                            Greetings...

                            Comment

                            • minimerlin
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Nov 2007
                              • 851

                              #15
                              Re: C451 false jam

                              Originally posted by mrfuser
                              Of course last sensor checked and swapped at non op side of duplex cleared it! Only problem now is jam leaving fuser going into the gate on the upper part of door. Swapped the sensor on that an still jams. Fuser is pushing it up as it gets folded so what's the deal now???


                              kelly
                              What about the switchback guide above the fuser? I have had these stick in the wrong position or be out of adjustment or just not work!
                              Please do not PM me without asking first.

                              Comment

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