Re: bizhub 350 faxing 0x0000999a
I'm finding it's almost always a bad print job that will cause a 999a. Hard to tie it down when there are lots of PC's in the building. I just had an HP give me a 49 code and sure enough it was a stuck print job. I even updated the firmware from 6.050 to 6.171 and it still did it. They said it can't be the print job because that same job has been stuck in the queue for 2 years. We'll.... it's fix.
I'm finding it's almost always a bad print job that will cause a 999a. Hard to tie it down when there are lots of PC's in the building. I just had an HP give me a 49 code and sure enough it was a stuck print job. I even updated the firmware from 6.050 to 6.171 and it still did it. They said it can't be the print job because that same job has been stuck in the queue for 2 years. We'll.... it's fix.
They call it "TECH MODE" for a reason. I have manual's and firmware for ya, course... you are going to have to earn it.
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