C20 Error (13F0)

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  • Phrag
    Trusted Tech

    250+ Posts
    • Oct 2012
    • 417

    #1

    C20 Error (13F0)

    Salutations to all,

    Had a wonderful C20 code with a 13F0 today. Service manual isn't much help. It says it's an undefined malfunction in the engine section. (PRCB etc.) Has anyone had this before? What did you end up changing out?

    It's a one off occurence for me so far, so I'm letting it slide as a glitch for now. In any case, I just want to get an idea on the scope of repairs if this becomes a constant issue.
  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22929

    #2
    Re: C20 Error (13F0)

    Sorry, Phrag. Haven't seen that one. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

    Comment

    • hotfuser
      Trusted Tech

      100+ Posts
      • Jan 2014
      • 180

      #3
      Re: C20 Error (13F0)

      This is what Konica Minolta are saying
      Reboot the printer. This often clears the service message, and printer operation can resume. If the problem persists, check the cable and
      connector for proper connection and correct as necessary.
      If the malfunction code reoccurs, the PRCBand/or MFPBmay need to be replaced.

      I found this bit of information i hope this helps in the future.



      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22929

        #4
        Re: C20 Error (13F0)

        Originally posted by hotfuser
        This is what Konica Minolta are saying
        Reboot the printer. This often clears the service message, and printer operation can resume. If the problem persists, check the cable andconnector for proper connection and correct as necessary. ...
        Just out of curiosity, which cable? Which connector? =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • hotfuser
          Trusted Tech

          100+ Posts
          • Jan 2014
          • 180

          #5
          Re: C20 Error (13F0)

          Originally posted by blackcat4866
          Just out of curiosity, which cable? Which connector? =^..^=
          i did laugh when i read this solution produced by Konica Minolta as they did not specify which cable or connector.
          So i would think just check all of them

          Comment

          • Phrag
            Trusted Tech

            250+ Posts
            • Oct 2012
            • 417

            #6
            Re: C20 Error (13F0)

            Originally posted by blackcat4866
            Sorry, Phrag. Haven't seen that one. =^..^=
            That's fine. It only popped up once, and so far hasn't been an issue. Still scouring the inter-google for answers in my spare time.

            They aren't really specific in that regard are they. I think I posted something asking for some ideas on another issue, because the service manual basically said "Something's wrong. We don't know what. Good luck."

            Comment

            • blackcat4866
              Master Of The Obvious

              Site Contributor
              10,000+ Posts
              • Jul 2007
              • 22929

              #7
              Re: C20 Error (13F0)

              Like the first decade with Kyocera's cfxxx "engineering" codes. If you called the hotline you'd get a response like "No I can't tell you what it means, but try this ... " like it's some national secret. It took a decade for them to finally publish a bulletin, and the engineering codes still does not appear in any service manual. I believe somebody actually posted an Excel spreadsheet on a public forum, of all known cfxxx codes and fixes, before Kyocera came forward with the information. And it's still not great. =^..^=
              If you'd like a serious answer to your request:
              1) demonstrate that you've read the manual
              2) demonstrate that you made some attempt to fix it.
              3) if you're going to ask about jams include the jam code.
              4) if you're going to ask about an error code include the error code.
              5) You are the person onsite. Only you can make observations.

              blackcat: Master Of The Obvious =^..^=

              Comment

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