bizhub c224e wont power up

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  • Albonline
    Service Manager

    1,000+ Posts
    • Sep 2008
    • 1144

    #16
    Re: bizhub c224e wont power up

    get and run the ssd firmware tool. it checks the ssd and updates to a version that actually deletes the previous shutdown/power save files

    Comment

    • Morlock49
      Trusted Tech
      100+ Posts
      • Mar 2009
      • 166

      #17
      Re: bizhub c224e wont power up

      Originally posted by jrf
      I have a c284e which had GD2-63 firmware. As I loaded a newer firmware the controller file gave an NG message. Ive tried reloading the version that was on it and also other mass production files however scanner, printer, adf all load fine except Controller which always gives NG .
      Any ideas please ?
      put on the special SSd Firmware. this will check the SSD pwb and tell you if the SSD memory is ok,
      if faulty new SSD pwb required.
      If good then install firmware ver C8

      your m/c is about 4 firmware versions out of date
      Sorry folks, reputation removed by Just Manuals, because he's a sad little wanker

      Comment

      • brent
        Service Manager

        Site Contributor
        1,000+ Posts
        • Nov 2008
        • 1212

        #18
        Re: bizhub c224e wont power up

        ok here is the latest. I ordered the ssd and reinstalled firmware to c8 fixed!!!

        my other question now lingering in my mind. I only have 2 of these e models
        one is now fixed. one is working but does not have the white dot on the ssd board.

        do I ..

        1 just load the most recent firmaware on it. and leave it along?
        2 leave it alone and see if it dies. then do this whole process?
        3? just make a ticket and say it is dead get the new board load firmware. becuase supposedly it will do this. it will most likely die

        on some of the notes it said the took kit needed to be used. I dont have it loaded or know how to load this

        anyways because of this site I was able to get this problem fixed and with km ssd I appreciate everyones help

        brent

        Comment

        • brent
          Service Manager

          Site Contributor
          1,000+ Posts
          • Nov 2008
          • 1212

          #19
          Re: bizhub c224e wont power up

          by the wa y. the firmware the machine in question has is G00 63

          Comment

          • JSC
            Gimp

            500+ Posts
            • Dec 2006
            • 618

            #20
            Re: bizhub c224e wont power up

            Originally posted by brent
            ok here is the latest. I ordered the ssd and reinstalled firmware to c8 fixed!!!

            my other question now lingering in my mind. I only have 2 of these e models
            one is now fixed. one is working but does not have the white dot on the ssd board.

            do I ..

            1 just load the most recent firmaware on it. and leave it along?
            2 leave it alone and see if it dies. then do this whole process?
            3? just make a ticket and say it is dead get the new board load firmware. becuase supposedly it will do this. it will most likely die

            on some of the notes it said the took kit needed to be used. I dont have it loaded or know how to load this

            anyways because of this site I was able to get this problem fixed and with km ssd I appreciate everyones help

            brent
            if I were you I would load 6.03v SSD firmware, then update the machine firmware to C8. We have updated all our e machines in the field with the latest SSD firmware.
            The gene pool could use a little chlorine.

            Comment

            • jrf
              Trusted Tech

              100+ Posts
              • Feb 2009
              • 142

              #21
              Re: bizhub c224e wont power up

              Yes the new Ssd Board allowed me to load all firmware. I now have c8 installed.
              Thanks to all

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1212

                #22
                Re: bizhub c224e wont power up

                Jrf. Was your machine in a can't boot up state? Tries to start and dies? Mine was and it was fixed as well
                just don't know what to do about the only other one that is working. Kinda afraid to let it go
                brent

                Comment

                • jrf
                  Trusted Tech

                  100+ Posts
                  • Feb 2009
                  • 142

                  #23
                  Re: bizhub c224e wont power up

                  Brent
                  It would try to start but could not start as it would not except any controller firmware until I replaced the SSD board.
                  Once I replaced the SSD I loaded 20-C8 and updated SSD firmware.

                  Comment

                  • jrf
                    Trusted Tech

                    100+ Posts
                    • Feb 2009
                    • 142

                    #24
                    Re: bizhub c224e wont power up

                    Hi to all,
                    Today I was updating ssd on a c224e, ssd downloaded OK but when I restarted the machine it began to switch off and tried to restart. The machine was working fine until I updated ssd firmware.
                    Just wondering if this has happened to anyone. I have ordered a new ssd boarad.
                    Thanks

                    Comment

                    • jwrycza
                      Office Systems Expert

                      VIP Subscriber
                      50+ Posts
                      • Sep 2013
                      • 88

                      #25
                      Re: bizhub c224e wont power up

                      I too had this happen. The SSD board will fix it. Funny that the problem we are trying to fix has caused a host of other problems on some machines. It has only happened once on 50+ machines though.

                      Comment

                      • ladyV

                        #26
                        Re: bizhub c224e wont power up

                        I purchased a Minolta Bizhub c224e today. It was manufactured 01/2015. When I plug it into the outlet, I can hear the unit hum, however, nothing else happens. No control panel activity at all. Both switches are "on". It was a repo, so I don't know how it was powered down (if that makes a difference). It is in almost pristine condition. Would appreciate any input. Thanks in advance.

                        Comment

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