DI 2010 noise when replenishing toner

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  • rocky_biskit
    Technician

    50+ Posts
    • Jun 2009
    • 76
    #1

    DI 2010 noise when replenishing toner

    As the title suggests. There is a click/grind noise when toner is being supplied. I have seen the bottle lift up as it turns and then it seems to stop and starts clicking. The customer is using generic toner, but I am certain that is not the cause. Do these models have a problem with the drive gears wearing down or is it possible that the toner cradle is faulty. I had the toner cradle apart and did clean the plastic bushing but the problem persists.

    Thanks in advance.
    Tags: None
    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 14735
      #2
      Re: DI 2010 noise when replenishing toner

      You need to order the toner add assembly. They bend the shaft that holds the bottle drive gear.
      Hope this helps

        Comment

        • fixthecopier
          ALIEN OVERLORD

          2,500+ Posts
          • Apr 2008
          • 4713
          #3
          Re: DI 2010 noise when replenishing toner

          copier addict is correct. You can just get the bracket and rebuild it, that takes an extra 30 minutes. It is major surgery. If you rebuild it, be very careful. I have gone behind techs who missed a clip and a gear wouldn't engage. You don't want to do this twice.
          The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

            Comment

            • rocky_biskit
              Technician

              50+ Posts
              • Jun 2009
              • 76
              #4
              Re: DI 2010 noise when replenishing toner

              Thanks, do you know what part of the parts manual that is found in. I looked at the toner hopper assy, and the rear frame. Cant find it in either.

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4713
                  #5
                  Re: DI 2010 noise when replenishing toner

                  Not off the top of my head. It is a bracket assembly, lots of gears and 2 solenoids, and the main shaft coming out, is what locks into the toner rotation cup. If you pull the toner drawer out and look in, you will be looking at the top part of it. Will have to remove finisher and rear covers,

                  It the manual it will show as a break down and as an assembly.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                    Comment

                    • rocky_biskit
                      Technician

                      50+ Posts
                      • Jun 2009
                      • 76
                      #6
                      Re: DI 2010 noise when replenishing toner

                      Ok, I found the bracket. Does anyone know the part number for the assembly? I really do not want to rebuild this as it is in a womans home. The parts manual that I am looking at does not show it as an assembly. I think I found the braket on Precision ... http://www.precisionroller.com/searc...4-02&x=19&y=13

                        Comment

                        • Hansoon
                          Field Supervisor

                          Site Contributor
                          2,500+ Posts
                          • Sep 2007
                          • 3385
                          #7
                          Re: DI 2010 noise when replenishing toner

                          Precision ... http://www.precisionroller.com/searc...4-02&x=19&y=13
                          Attached Files
                          “Sent from my Intel 80286 using MS-DOS 2.0”

                            Comment

                            • Copier Addict
                              Aging Tech

                              Site Contributor
                              10,000+ Posts
                              • Jul 2013
                              • 14735
                              #8
                              Re: DI 2010 noise when replenishing toner

                              The part # for the assembly is 4030 0788 00.
                              Hope this helps

                                Comment

                                • rocky_biskit
                                  Technician

                                  50+ Posts
                                  • Jun 2009
                                  • 76
                                  #9
                                  Re: DI 2010 noise when replenishing toner

                                  Thanks !!!!! This will really help. I have a suspicion that it may just turn into a new machine sale now given the price.

                                    Comment

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