Bizhub 500 - Server Disk Full

[NN-GG]

Re: Bizhub 500 - Server Disk Full

You should start a new thread specific for the Biz C250i so your post wont get lost in this old thread. Would definitely update firmware first. Dont know that model well but can you add optional storage or memory to it?

Thanks for the reply and the suggestion, user claim can scan a lot more paper than 20 or 30 page and beyond before, got me confused... I still need to find out what kind of email account setting they have previously, or changed anything at all. I did test the scanned folder with 25+ papers was fine, so memory should be fine? It got 8G max memory.

Sharing this just to see if everybody has any other idea, in the meantime, definitely got to upgrade firmware if I got a chance, will try a different email address and a different sending email server too.

[JMS]

Re: Bizhub 500 - Server Disk Full

How arethe scan-settings?
Did they change any scan-setting?

Had the message on a c450i. Customer wanted to scan TIFF, 600dpi, A3, about 60-90 pages per job.
16-18 pages worked per mail, all above that came the message "server full".
Now he scans to SMB. It's easier for him (no need to manually save mail-attachments to PC as before).

[NN-GG]

Re: Bizhub 500 - Server Disk Full

How arethe scan-settings?
Did they change any scan-setting?

Had the message on a c450i. Customer wanted to scan TIFF, 600dpi, A3, about 60-90 pages per job.
16-18 pages worked per mail, all above that came the message "server full".
Now he scans to SMB. It's easier for him (no need to manually save mail-attachments to PC as before).

I also set up scan to folder for the user too, they also said the same thing. I check the scan setting are in a default.

The user says can scan up to 80+ pages again... reboot did the trick, I just had a wait and see if any more issues came up with that.