Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

[copytechman]

Hello all, I come to humbly request assistance. I have a c224e where the internal finisher doesn't always pull the paper back in with the first sheet in the stack (for sort offset/stapling) most but not all the time. The finisher is practically brand new. I have confirmed it is in the finisher because I pulled it and tried it on another machine in my office. These "baby" finishers are hard to check in operation due to how crammed it is together. I tried multiple paper types and weight settings without change. I added weights to the exit/reverse roller arm and it still does it. Replaced the alignment rollers / guides, no change.

Any thoughts on this would be appreciated. I even disengaged the white flappers that "assist" in pushing the paper down. That made it worse I believe. It looks like the paper hangs up as it drops down but I haven't seen or felt anything that it can be hanging on. Firmware is @ c8, and I have another identical machine that doesn't do this. I even compared the paper present sensors arm spring pressure (to the good one). Visual comparison doesn't come up with anything obvious!

Help!

A.

[rrrohan]

This is the exact fault I have never been able to fix. Interesting its occurring on a new finisher for you. Mine have always had over 300k on them so I guess you have just confirmed it not anything worn out.

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

This is the exact fault I have never been able to fix. Interesting its occurring on a new finisher for you. Mine have always had over 300k on them so I guess you have just confirmed it not anything worn out.

Thats dandy! Jeez! Hope someone else has info too! 300k eh? Ours is basically brand new.

Regards!

A.

[SmellsHot]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

There's something on the KMBS SSD site about ripping out the mylars. Just search SSD and it'll come up

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

There's something on the KMBS SSD site about ripping out the mylars. Just search SSD and it'll come up

I have access to the ssd, last time I checked I didn't see anything on there about that finisher. You think you could point me in the right direction? I'll check again as well tho.

regards!

A.

[EarthKmTech]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

There's something on the KMBS SSD site about ripping out the mylars. Just search SSD and it'll come up

thats the solution for FS-529's

surely km wasnt stupid enough to make the same mistake in the new mini-finishers.

[SmellsHot]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

My bad....but you'd be surprised.....this is KM we're talking about

[pepper38_cnd]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

Smellshot is right! Rip out the 2 little tiny mylars just under the 2 arms that come down on the paper.

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

Ill check those right now...

thanks again everyone!

regards.

we are talking about the two smaller white arms right? (they move with the bigger fatter white guides?)

Aaron.

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

Just checked... the 2 smaller white arms. Have no mylars attached to them... remove the arms altogether?

regards!

Aaron.

Edit: tried just for fun to jerry holding the 2 small white arms up and out of the way... no difference.. I'd swear the papers getting pulled back up @ the trailing edge or flipped upwards but its really hard to tell... further thoughts people?

Regards!

A.

[pepper38_cnd]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

Sorry I was thinking of the wrong finisher, I went to the parts manual to send you a pic and realized the mylar I was thinking of aren't there! oops!

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

Sorry I was thinking of the wrong finisher, I went to the parts manual to send you a pic and realized the mylar I was thinking of aren't there! oops!

That's quite alright! It was worth a try! Still hoping to get further feedback from the community on this. Someone else must have seen this and done something to fix it other than myself!

Regards!

A.

[copytechman]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

That's quite alright! It was worth a try! Still hoping to get further feedback from the community on this. Someone else must have seen this and done something to fix it other than myself!

Regards!

A.

Any more thoughts on this people, before I basically gut this thing? Lol!

A.

[rrrohan]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

wonder if the paper is getting stuck together causing it to struggle to pull it back in alignment with just a few short rotations of those mylar strips?

maybe try some good quality paper like Mondi and see if that helps

[EarthKmTech]

Re: Bizhub c224e, FS533 (internal finisher) stacking/offset sort issue.

all 4 series machine 224-454 have trailing edge paper curl in certain environments, I wonder if this is the cause.