Bizhub C360 (DF-617) pulls multiple sheets

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  • altech
    Technician
    • Jul 2014
    • 41

    #1

    Bizhub C360 (DF-617) pulls multiple sheets

    The doc feeder pulls multiple sheets through when it's gets down to the last 5 or so pages. I have replaced all of the rollers, the sep. pad assembly, and even changed out the whole doc feeder. The customer is running plain 8 1/2" X 11" paper through. Any solutions?
  • CompyTech
    Super Tech

    500+ Posts
    • Feb 2011
    • 706

    #2
    Re: Bizhub C360 (DF-617) pulls multiple sheets

    Did you change out with a known good ADF? If so, there are adjustments to be made in service mode, also mechanical like height adjustment etc.

    Comment

    • Kmdurrin
      Copy/Print/Network Tech

      100+ Posts
      • Dec 2008
      • 132

      #3
      Re: Bizhub C360 (DF-617) pulls multiple sheets

      Increase the resolution by one step to slow down the paper feed. The doc feeds on this series have multi-feed problems when the resolution is set to 200x200. This has worked for most of our C360s in the field.
      Parts: Its what your copier craves!

      Comment

      • fishleg
        Trusted Tech

        Site Contributor
        250+ Posts
        • Mar 2009
        • 425

        #4
        Can you change resolution for photocopying? Didn't think you could.

        Sent from my Nexus 5 using Tapatalk

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        • altech
          Technician
          • Jul 2014
          • 41

          #5
          Re: Bizhub C360 (DF-617) pulls multiple sheets

          Originally posted by fishleg
          Can you change resolution for photocopying? Didn't think you could.

          Sent from my Nexus 5 using Tapatalk
          No, you can't only for scanning/faxing documents.

          Comment

          • EarthKmTech
            Step aside, noob

            1,000+ Posts
            • May 2009
            • 2139

            #6
            Re: Bizhub C360 (DF-617) pulls multiple sheets

            put the sep roller pressure spring into the lowest setting - default is middle.

            I am assuming you are running the correct, red feed and sep roller, not the older blue and gray as used in the c353 & c352 series, they are NOT interchangeable.

            Comment

            • Phrag
              Trusted Tech

              250+ Posts
              • Oct 2012
              • 417

              #7
              Re: Bizhub C360 (DF-617) pulls multiple sheets

              You could either a) Change the shaft and torque clutch on the Sep Assembly or b)use a fine sandpaper on the shaft where the torque clutch rotates/sits.

              If this is slipping, thus supplying less of a friction force, multiple sheet feeds are more likely.

              OR you could also add a little padding to the little plastic tabs on the pickup assembly so they sit up just a fraction higher.

              All these have worked for me.

              Comment

              • Copier Addict
                Aging Tech

                Site Contributor
                10,000+ Posts
                • Jul 2013
                • 14382

                #8
                Re: Bizhub C360 (DF-617) pulls multiple sheets

                You have to remove sep roller and trim the mylar on the pre-sep pad. And also set the sep tension to the lowest level as EarthKmTech mentioned.
                Hope this helps.

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