Bizhub 283 Network or Machine issue

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  • erodz85
    Technician
    • Mar 2011
    • 11

    Bizhub 283 Network or Machine issue

    Hey all, i have a 283 That won't print, won't email, but will copy. I can ping the machine, but i can't access pagescope. updated to latest firmware today, still no change, except the machine says "Waiting for ARP Request" when i enter admin mode on the panel. Been that way for about 20 min. Any ideas?
  • SmellsHot
    Head Tech

    500+ Posts
    • Dec 2009
    • 512

    #2
    Re: Bizhub 283 Network or Machine issue

    turn on dhcp or manually configure the ip settings
    Everyone has the right to be stupid. Some people just abuse this privelage more than others

    Comment

    • erodz85
      Technician
      • Mar 2011
      • 11

      #3
      Re: Bizhub 283 Network or Machine issue

      Originally posted by SmellsHot
      turn on dhcp or manually configure the ip settings
      Network settings tab is unavailable when this is displayed. I can't do anything having anything to do with network communication on this machine.

      Comment

      • JR2ALTA
        Service Manager

        Site Contributor
        1,000+ Posts
        • Feb 2010
        • 2017

        #4
        Re: Bizhub 283 Network or Machine issue

        Originally posted by erodz85
        Network settings tab is unavailable when this is displayed. I can't do anything having anything to do with network communication on this machine.

        Try to ping that address with the machine unplugged. I have a feeling you'll get a reply, which means there's another device on the network with that same address.

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064

          #5
          Re: Bizhub 283 Network or Machine issue

          These machines did not come standard with a print controller. They would scan to email without it. Look on mfp pwb and see if the ic chip is installed.
          And Star Trek was just a tv show...yeah right!

          Comment

          • copytechman
            Senior Tech

            Site Contributor
            500+ Posts
            • Nov 2008
            • 915

            #6
            Re: Bizhub 283 Network or Machine issue

            Originally posted by Mr Spock
            These machines did not come standard with a print controller. They would scan to email without it. Look on mfp pwb and see if the ic chip is installed.
            Its a bh283, they came standard with print/scan, the bh421 series however required an ic chip for print.

            Regards.

            PS. Backup your data, maybe do a mem clear/ nic clear. Is there no network button in the admin menu@ the control panel?

            Regards!

            Comment

            • mo0651
              Service Manager

              1,000+ Posts
              • Apr 2009
              • 1054

              #7
              Re: Bizhub 283 Network or Machine issue

              Does it have a hard drive?? option for that machine.

              Comment

              • EarthKmTech
                Step aside, noob

                1,000+ Posts
                • May 2009
                • 2142

                #8
                Re: Bizhub 283 Network or Machine issue

                initialize the network controller in service mode, system 1 initialize (from memory)

                After the restart it will then default to automatically obtain an address but should time out after a few minutes and allow you into network config.

                Comment

                • Mr Spock
                  Vulcan Inventor of Death

                  1,000+ Posts
                  • Aug 2006
                  • 2064

                  #9
                  Re: Bizhub 283 Network or Machine issue

                  Originally posted by copytechman
                  Its a bh283, they came standard with print/scan, the bh421 series however required an ic chip for print.

                  Regards.

                  PS. Backup your data, maybe do a mem clear/ nic clear. Is there no network button in the admin menu@ the control panel?

                  Regards!
                  I stand corrected..
                  I did not have my manual and was thinking of the 421 family.
                  And Star Trek was just a tv show...yeah right!

                  Comment

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