bizhub C224 error C-6102

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  • backspace
    Technician

    50+ Posts
    • Jul 2009
    • 54
    #1

    bizhub C224 error C-6102

    Hi,
    i have code 6102 on bizhub C224 (Scanner). I try FW, clean, reconnect, test lamp, test home sensor, trouble reset, initialization - clear error. And problem still persist.
    How i can test scenner motor?
    I am also tech.

    TNX
    Tags: None
    • laitang
      Senior Tech

      500+ Posts
      • Nov 2012
      • 627
      #2
      Re: bizhub C224 error C-6102

      Originally posted by backspace
      ...How i can test scenner motor? I am also tech....
      Why not replace and try?
      - scanner motor
      - scanner drive board
      - printer control board?

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22997
          #3
          Re: bizhub C224 error C-6102

          Originally posted by backspace
          Hi,
          i have code 6102 on bizhub C224 (Scanner). I try FW, clean, reconnect, test lamp, test home sensor, trouble reset, initialization - clear error. And problem still persist.
          How i can test scenner motor?
          I am also tech.

          TNX
          I've heard that some techs read manuals, and sometimes find the information all by themselves. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • Copier Addict
              Aging Tech

              Site Contributor
              10,000+ Posts
              • Jul 2013
              • 14510
              #4
              Re: bizhub C224 error C-6102

              Originally posted by blackcat4866
              I've heard that some techs read manuals, and sometimes find the information all by themselves. =^..^=
              I'm sure that is one of those urban legends, cat.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22997
                  #5
                  Re: bizhub C224 error C-6102

                  I suppose its a lot easier to get some dumbass to look it up for you on a forum. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • backspace
                      Technician

                      50+ Posts
                      • Jul 2009
                      • 54
                      #6
                      Re: bizhub C224 error C-6102

                      Originally posted by blackcat4866
                      I suppose its a lot easier to get some dumbass to look it up for you on a forum. =^..^=
                      Thanx anyway....

                        Comment

                        • toner cartridge
                          Technician
                          • Sep 2014
                          • 33
                          #7
                          Re: bizhub C224 error C-6102

                          Originally posted by backspace
                          Hi,
                          i have code 6102 on bizhub C224 (Scanner). I try FW, clean, reconnect, test lamp, test home sensor, trouble reset, initialization - clear error. And problem still persist.
                          How i can test scenner motor?
                          I am also tech.

                          TNX




                          it is problem MFP board, try to check.




                          Toner Chip Supplier

                            Comment

                            • emujo
                              Field Supervisor

                              2,500+ Posts
                              • Jun 2009
                              • 3009
                              #8
                              Re: bizhub C224 error C-6102

                              Unfortunately, the ability to test motors and solenoids has been omitted on most of the newer K products. But as a test, you can try turning the MFP on and watch for the scanner (scenner) to move. If it moves to the home position, and the lamp lights you can probably rule out the motor and lamp (capt obvious!!!). If it has the dual scan (701) you may want to look at 2nd side board, and ribbon cable. Also ensure you have the right DF selected in service mode. Emujo
                              If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                                Comment

                                • EarthKmTech
                                  Step aside, noob

                                  1,000+ Posts
                                  • May 2009
                                  • 2139
                                  #9
                                  Re: bizhub C224 error C-6102

                                  I seem to recall hearing about this from a tech recently. There is a bulletin about this, but I'm afraid I CBF looking for it sorry.

                                    Comment

                                    • occus
                                      Trusted Tech

                                      250+ Posts
                                      • Jul 2013
                                      • 331
                                      #10
                                      Re: bizhub C224 error C-6102

                                      In my case it was the PCRB... and not the scanner board! (PRCB are the last position to fix the error on the bulletin)

                                        Comment

                                        • backspace
                                          Technician

                                          50+ Posts
                                          • Jul 2009
                                          • 54
                                          #11
                                          Re: bizhub C224 error C-6102

                                          I slove this it is problem with:

                                          1. scanner motor
                                          2. scanner drive board

                                          I had to replace both parts.
                                          TNX

                                            Comment

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