Bizhub c353 line

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  • mariolo
    Junior Member
    • Aug 2014
    • 5

    #1

    Bizhub c353 line

    hi guys, this is my first post , i have a c353 printing an horizontal line, i attach pictures. Im new at this and been reading a lot, but i just dont know where do i begin first solving this, my counters for image units are 8/10, fusing unit 8/10, and transfer belt 6/10, thanks

    c353.pdf
  • Tonerjockey.com
    Technician
    • Jun 2010
    • 41

    #2
    Re: Bizhub c353 line

    Does it occur on both copies and prints? Run a test page and see if you get the same result.
    Also if you run only in gray scale does the same thing happen?

    Comment

    • wseyller
      Service Manager

      1,000+ Posts
      • Sep 2012
      • 1129

      #3
      Re: Bizhub c353 line

      Run halftones of each color from the test menu in service mode. This will show you the quality of each color CMYK. If no issue could be in the scanner. See if issue happens when copy from glass and/or document feeder.

      Comment

      • blackcat4866
        Master Of The Obvious

        Site Contributor
        10,000+ Posts
        • Jul 2007
        • 22997

        #4
        Re: Bizhub c353 line

        It's as I thought. If you do the color math. red less yellow equals magenta.

        Colorpic Comparison.JPG

        Or you could use Colorpic to see that it's the yellow that's diminished in that line, I'm assuming in the feed direction. The most likely solution is:
        1) dirty laser slit glass for yellow. Use the wand (either in the door or hidden in one of the trays).
        2) contamination under the doctor blade of the yellow developing unit. An area of poor fill could be seen on the developing roller. An experienced tech may be able to disassemble the yellow imaging unit far enough to retrieve the blockage. Or you can replace the yellow imaging unit assembly. Either way is fine.

        =^..^=
        If you'd like a serious answer to your request:
        1) demonstrate that you've read the manual
        2) demonstrate that you made some attempt to fix it.
        3) if you're going to ask about jams include the jam code.
        4) if you're going to ask about an error code include the error code.
        5) You are the person onsite. Only you can make observations.

        blackcat: Master Of The Obvious =^..^=

        Comment

        • mariolo
          Junior Member
          • Aug 2014
          • 5

          #5
          Re: Bizhub c353 line

          Originally posted by blackcat4866
          It's as I thought. If you do the color math. red less yellow equals magenta.

          [ATTACH=CONFIG]26683[/ATTACH]

          Or you could use Colorpic to see that it's the yellow that's diminished in that line, I'm assuming in the feed direction. The most likely solution is:
          1) dirty laser slit glass for yellow. Use the wand (either in the door or hidden in one of the trays).
          2) contamination under the doctor blade of the yellow developing unit. An area of poor fill could be seen on the developing roller. An experienced tech may be able to disassemble the yellow imaging unit far enough to retrieve the blockage. Or you can replace the yellow imaging unit assembly. Either way is fine.

          =^..^=
          im gonna try to clean it, thanks

          Originally posted by Tonerjockey.com
          Does it occur on both copies and prints? Run a test page and see if you get the same result.
          Also if you run only in gray scale does the same thing happen?
          it occurs on both copies and prints, in color only

          Originally posted by wseyller
          Run halftones of each color from the test menu in service mode. This will show you the quality of each color CMYK. If no issue could be in the scanner. See if issue happens when copy from glass and/or document feeder.
          its not the scanner i get the same results on copy and print

          Comment

          • mariolo
            Junior Member
            • Aug 2014
            • 5

            #6
            Re: Bizhub c353 line

            Originally posted by wseyller
            Run halftones of each color from the test menu in service mode. This will show you the quality of each color CMYK. If no issue could be in the scanner. See if issue happens when copy from glass and/or document feeder.
            Originally posted by blackcat4866
            It's as I thought. If you do the color math. red less yellow equals magenta.

            [ATTACH=CONFIG]26683[/ATTACH]

            Or you could use Colorpic to see that it's the yellow that's diminished in that line, I'm assuming in the feed direction. The most likely solution is:
            1) dirty laser slit glass for yellow. Use the wand (either in the door or hidden in one of the trays).
            2) contamination under the doctor blade of the yellow developing unit. An area of poor fill could be seen on the developing roller. An experienced tech may be able to disassemble the yellow imaging unit far enough to retrieve the blockage. Or you can replace the yellow imaging unit assembly. Either way is fine.

            =^..^=
            the only problem is yellow as attached on the pdf, a tech came to check my imaging unit but didnt found any blockage, ive cleaned the laser with the wand and still no change :S, maybe i need to change the whole image unit :S, what do you think guys??

            Y.pdf

            Comment

            • WATTY
              Technician
              • Oct 2014
              • 12

              #7
              Re: Bizhub c353 line

              Originally posted by mariolo
              hi guys, this is my first post , i have a c353 printing an horizontal line, i attach pictures. Im new at this and been reading a lot, but i just dont know where do i begin first solving this, my counters for image units are 8/10, fusing unit 8/10, and transfer belt 6/10, thanks

              [ATTACH]26682[/ATTACH]
              Hello
              looks like one of your process units has some muck behind the doctor blade, try running half tones test pages for lines on each colour.
              Good luck

              Comment

              • mariolo
                Junior Member
                • Aug 2014
                • 5

                #8
                Re: Bizhub c353 line

                Originally posted by WATTY
                Hello
                looks like one of your process units has some muck behind the doctor blade, try running half tones test pages for lines on each colour.
                Good luck
                the blade in the drum or the blade in the developer?? sorry for that question im really new at this :S

                Comment

                • WATTY
                  Technician
                  • Oct 2014
                  • 12

                  #9
                  Re: Bizhub c353 line

                  Originally posted by mariolo
                  the blade in the drum or the blade in the developer?? sorry for that question im really new at this :S
                  behind the doctor blade in the dev , its a all in one unit so might be worth changing it, do you half tone test pages from lines in each colour.

                  Comment

                  • mariolo
                    Junior Member
                    • Aug 2014
                    • 5

                    #10
                    Re: Bizhub c353 line

                    Originally posted by WATTY
                    behind the doctor blade in the dev , its a all in one unit so might be worth changing it, do you half tone test pages from lines in each colour.
                    here they are
                    Attached Files

                    Comment

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