KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, etc.

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  • blackcat4866
    Master Of The Obvious

    Site Contributor
    10,000+ Posts
    • Jul 2007
    • 22997
    #1

    KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, etc.

    It never boots up. You get the two shark fins, and that's it.

    I've tracked it back to:
    Main Relay Signal: 0.07vdc ON to 4.88vdc OFF (CN3-7 @PRCB, CN009-6 @PS)
    Driver Relay2 Signal: 0vdc ON to 5.21vdc OFF (CN3-5 @PRCB, CN009-8 @PS)

    It loses all the 24.2vdc supply voltages for 5 second intervals. Removing all the 24 volt loads doesn't make any difference, so I do not suspect a dead short.
    The 5.1vdc supply voltages stay steady.

    I came to the conclusion that the PRCB circuitry that controls the relays has failed. Can anybody confirm my theory? =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=
    Tags: None
    • EarthKmTech
      Step aside, noob

      1,000+ Posts
      • May 2009
      • 2139
      #2
      Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

      Are you sure your not just experiencing a failed SSD ?

      endless Self restarting at double shark fins are the symptoms.

      I would replace the SSD before going any further.

        Comment

        • Mr Spock
          Vulcan Inventor of Death

          1,000+ Posts
          • Aug 2006
          • 2064
          #3
          Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

          usually this is the ssd (nvram to us older folk) that has gone deep south. You will need an open ticket with SSD and an act of god to get a new one.
          And Star Trek was just a tv show...yeah right!

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5462
              #4
              Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

              Jip SSD. Must read manual before you swop any boards on this beast. Do not use a used SSD!! Then load all firmware in the Right odder. then make sure SSD update is done ver 6.05 .
              Whatever

                Comment

                • emujo
                  Field Supervisor

                  2,500+ Posts
                  • Jun 2009
                  • 3009
                  #5
                  Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

                  Bad SSD board usually results in the MFP re-booting shortly after power on. In my cases, the MFP never made it to the 2 pillars (shark fins). But I would try the SSD update tool 1st, this will get the SSD board to latest version and tell you if it has a problem. After SSD update, you must reload latest firmware. I would also look at the machine type selection at the 1st screen to be sure you don't have the wrong board type selected. If all this fails, my next step would be SSD board, then MFP board. Emujo
                  If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

                    Comment

                    • francisco
                      Trusted Tech

                      100+ Posts
                      • Nov 2009
                      • 168
                      #6
                      Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

                      same problem

                      replace SSD and load new firmware fix it

                        Comment

                        • blackcat4866
                          Master Of The Obvious

                          Site Contributor
                          10,000+ Posts
                          • Jul 2007
                          • 22997
                          #7
                          Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

                          Somehow I'd managed to avoid changing SSD's up until now. Thanks for all the responses. =^..^=
                          If you'd like a serious answer to your request:
                          1) demonstrate that you've read the manual
                          2) demonstrate that you made some attempt to fix it.
                          3) if you're going to ask about jams include the jam code.
                          4) if you're going to ask about an error code include the error code.
                          5) You are the person onsite. Only you can make observations.

                          blackcat: Master Of The Obvious =^..^=

                            Comment

                            • wseyller
                              Service Manager

                              1,000+ Posts
                              • Sep 2012
                              • 1129
                              #8
                              Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

                              Definite ssd I'm sure. Have changed about two dozen myself.

                              You have to create support ticket and they will approve your ability to order it.

                              After you install the SSD plug in the USB firmware stick before you power on. Be patient as it could take up to 15 min before firmware screen comes up. Load firmware then it should be OK.

                              Normally the email tx settings have to be entered back in from my experience.

                                Comment

                                • blackcat4866
                                  Master Of The Obvious

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2007
                                  • 22997
                                  #9
                                  Re: KM bizhub C454e display On for 5 seconds, Off for 5 seconds, On for 5 seconds, et

                                  Our officially trained guy was onsite today to start the official request. Thanks everyone. =^..^=
                                  If you'd like a serious answer to your request:
                                  1) demonstrate that you've read the manual
                                  2) demonstrate that you made some attempt to fix it.
                                  3) if you're going to ask about jams include the jam code.
                                  4) if you're going to ask about an error code include the error code.
                                  5) You are the person onsite. Only you can make observations.

                                  blackcat: Master Of The Obvious =^..^=

                                    Comment

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