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Re: Konica 951 Fs532
bachirabouzeid: That's already been changed/new.
Apparently that's not the whole deal. Back today.
You must have a different manual, allan, because I could not find a single mention of the main tray height adjustment.
I have identified another difference between my two finishers. Left MFP, after every 3 or 4 pages moves down/up/down/up. Just a few mm, but consistently. Right MFP, after every 3 or 4 pages moves down (but not up), leaving an ever increasing gap between the top of the stack and the grippers.
The finisher has had a controller, firmware, LED1, PS14, and the photointerrupter for that center flag. There just aren't any other components involved, so there must be some adjustment I haven't got right.
I don't know if I can upload a .mov file. Lets give it a try.
Nope. The forum won't take that file type. Send a PM if you'd like to see the little movie. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Konica 951 Fs532
Yes you are right it's only for FD and CD. The tray height should be controlled by position sensors only.
Maybe change the 2 finishers. If the problem says with the machine...WhateverComment
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Re: Konica 951 Fs532
How did you make out here?Comment
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Re: Konica 951 Fs532
Swapped finishers. The problem follows the finisher. One of our other techs is replacing the static eliminators, but personally I don't see how that will improve the tray movement/tray height, which IMHO is the main issue. We've started the long drawn out process of getting KM to take a look at this issue. =^..^=If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=Comment
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Re: Konica 951 Fs532
I had one once doing something similar. It seems like the paper size in the drawer was either set incorrectly (like running letter size paper with tray set to A4) or it would jump sizes during a print job which would make the finisher either eject the paper harder or longer (it has been a while and that call is a little fuzzy in my mind) The size mismatch was not enough to cause a jam, but it would mess with punching or ejection. Doesn't sound like a finisher issue however being as how you've swapped it out with same results.Comment
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