Bizhub c350 driver problem

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  • ismail
    Technician
    • Nov 2014
    • 34

    #1

    Bizhub c350 driver problem

    Hello. I have problem with my driver. i am using windows xp on all computers in office . i downloaded postcript and PCL6 drivers for xp and when i send a page to print, i take a lot of pages printed, something like an error. when i use PCL5c driver, i take bad print out (you can see the attachments). Any help ?
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  • EarthKmTech
    Step aside, noob

    1,000+ Posts
    • May 2009
    • 2139

    #2
    Re: Bizhub c350 driver problem

    you need to clean the LED print heads, you will see them after removing the imaging units.

    you will need to wet the cleaning wand pad with a cleaner of your choice. Doing it dry will achieve little to no result. Do not use anything that will melt plastic or you will be in big trouble.

    Comment

    • ismail
      Technician
      • Nov 2014
      • 34

      #3
      Re: Bizhub c350 driver problem

      Thanks for your quick reply . i clean them but thesame again . the problem is with printing and not copying. in copying, everything work great.

      Comment

      • ismail
        Technician
        • Nov 2014
        • 34

        #4
        Re: Bizhub c350 driver problem

        Thank you. i cleaned with a little alchool, the black drum LED and it like perfect! Maybe, i need to clean the other drums LED also.

        Comment

        • Trigger
          Technician
          • Aug 2014
          • 16

          #5
          Re: Bizhub c350 driver problem

          YES definitely! Your examples are in colour so having all printheads clean will help

          Tigger

          Comment

          • hotfuser
            Trusted Tech

            100+ Posts
            • Jan 2014
            • 180

            #6
            Re: Bizhub c350 driver problem

            Originally posted by ismail
            Hello. I have problem with my driver. i am using windows xp on all computers in office . i downloaded postcript and PCL6 drivers for xp and when i send a page to print, i take a lot of pages printed, something like an error. when i use PCL5c driver, i take bad print out (you can see the attachments). Any help ?
            the PS driver is only for the C350 which has a IC-401 fitted (fiery) and the PCL6 is also for the IC-401.

            i have had this issue on a C252 and it was the quality of the paper.

            Try a new ream of paper to see if there is a difference.

            Comment

            • ismail
              Technician
              • Nov 2014
              • 34

              #7
              Re: Bizhub c350 driver problem

              I cleaned the c-m-y head LEDs and it is super. Very clear. Thanks . i hope, i find 2 more things about this machine : connect the scanner to PC and the place of AIDC sensor for P-28 machine status problem (i think is the back sensor). any help for these?

              Comment

              • ismail
                Technician
                • Nov 2014
                • 34

                #8
                Re: Bizhub c350 driver problem

                Originally posted by hotfuser
                the PS driver is only for the C350 which has a IC-401 fitted (fiery) and the PCL6 is also for the IC-401.

                i have had this issue on a C252 and it was the quality of the paper.

                Try a new ream of paper to see if there is a difference.
                Thanks for your reply . i don't have any problem with printer,until now . i can print normally. the problem is with scanner

                Comment

                • hotfuser
                  Trusted Tech

                  100+ Posts
                  • Jan 2014
                  • 180

                  #9
                  Re: Bizhub c350 driver problem

                  Originally posted by ismail
                  Thanks for your reply . i don't have any problem with printer,until now . i can print normally. the problem is with scanner
                  What is the exact problem?

                  Comment

                  • ismail
                    Technician
                    • Nov 2014
                    • 34

                    #10
                    Re: Bizhub c350 driver problem

                    I have Windows XP at office desktops. I am doing the " add new device" for scanner, but it doesn't recognize the Bizhub c350. I am sure,that i am doing wrong something. On the Bizhub, in the mode scan to PC, iput my PC's IP. i am selecting that on the menu and it says "Failed connection to destination". i made a file on c"\scans and make it available to everyone.

                    Comment

                    • EarthKmTech
                      Step aside, noob

                      1,000+ Posts
                      • May 2009
                      • 2139

                      #11
                      Re: Bizhub c350 driver problem

                      regarding your p code, try cleaning (dry) the 2 sensors that look up at the transfer belt either side, you will need to slide the belt out a few inches to see them and there is a shutter covering them activated by a white pin on the transfer roller retraction arm. These sensors get contaminated with toner over time.

                      Failing that you will have a worn out belt or relevant imaging unit it is complaining about. Imaging unit failure was not common on these machines, only in the later C450 engine due to the increased speed and using the same colour imaging units as these.

                      Comment

                      • Lucian0312

                        #12
                        Re: Bizhub c350 driver problem

                        Hello everybody!
                        I realy need your help. I have a Konica Minolta Bizhub C350 and a laptop with Windos 10 x64. In the las week I tried to find some drivers that work for win10 x64 but it seems that Konica didn`t do any.
                        Is there anybody that had this problem? I know that the printer is old, but it works very well.
                        I already read a lot of threads on this forum but didn`t find something usefull.

                        Thanks a lot for your help.

                        Comment

                        • Synthohol
                          Certified Konica Expert

                          Site Contributor
                          5,000+ Posts
                          • Mar 2016
                          • 5735

                          #13
                          Re: Bizhub c350 driver problem

                          did you try the Vista 64 bit drivers? if you turn off driver signing they may work.
                          We know a thing or two because we've seen a thing or two.
                          The medication helps though...

                          Comment

                          • Lucian0312

                            #14
                            Re: Bizhub c350 driver problem

                            Originally posted by Synthohol
                            did you try the Vista 64 bit drivers? if you turn off driver signing they may work.
                            Hello,
                            Thank you for your reply. I did try some of the drivers for 64 bit. But on Minolta site all the drivers for x64 are post Skript and do not work...
                            My question was if somebody had this problem before and manage to print b/w and color, on A3 and A4 paper with other drivers then bizhub C350.
                            I tried a lot of other drivers from the internet. But non worked.
                            I found here a message where someboby said it could work with C280 drivers. Try that, didn`t work....
                            Any ideas?

                            Comment

                            • darry1322
                              Senior Tech

                              Site Contributor
                              500+ Posts
                              • Oct 2010
                              • 817

                              #15
                              Re: Bizhub c350 driver problem

                              The last customer I had with this issue had an old XP machine they set up as a print server for the C350.

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