C253 another process in operation please wait

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #1

    C253 another process in operation please wait

    Had problem with c253 giving message as described in subject line. Machine behaved as if no boot. Thought RAMs are gone. Came back with new set, put it in. Same issue + could not get into service mode.
    Removed MFPB and took it with me to our workshop. Slapped it in another C253 with NVRAM from our workshop machine and all working fine. Hmm. Run diagnostics RAM read/ Write short and non stop = no issue. So decided to take from workshop machine MFPB + PRCB + HDD and just tested working clients MFPB which I updated to R6 firmware whilst I had it in our machine. Went back to customer and put their MFPB back in machine with their NVRAM + R6 CF Card in firmware slot. Switched machine ON, firmware updated as usual but machine had same issue. OK then.. Replaced HDD and managed to get to service mode after boot up. Did DATA CLEAR , rebooted machine, HDD set to Installed, reboot Lovely Jubly put address book back in and all working.
    Took parts back and assembled workshop machine and tried Clients HDD in our " working" machine. What a mistake.
    Machine doesn't want to boot. Disconnected HDD physically. No difference. Flashed with R6 FW. No sucess. Even worse can't get in to service. Changed RAMs with fresh new ones, same shit. Tried different HDD and another set of RAMs and flashed it right from null power up update happens but thats about it. When I reboot after CF card has been taken out it just hangs on Planets. Motors, Fans, Fuser all running the well played sequence and then just Planets. I think I shot myself in my foot as their HDD IS NOW at customer where my NVRAM had backup and their crap is now banged in my machine and I can't get rid of it. If I try NVRAM recovery tool, will it be able to pull anything from service ROM or does it need the original HDD?

    Sorry about the long rant, just had a $hite day and any help would be much appreciated. Thanks


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
  • Copier Addict
    Aging Tech

    Site Contributor
    10,000+ Posts
    • Jul 2013
    • 14380

    #2
    Re: C253 another process in operation please wait

    It doesn't matter which HDD you have in the machine when you do an NVRam recovery.

    Comment

    • blackcat4866
      Master Of The Obvious

      Site Contributor
      10,000+ Posts
      • Jul 2007
      • 22934

      #3
      Re: C253 another process in operation please wait

      Yeah, that sounds like quite a day.

      I'm duly impressed that you got the customers machine revived.
      Sorry that I don't have anything instructive to offer.
      You clearly are light years ahead of me on the older KM's. =^..^=
      If you'd like a serious answer to your request:
      1) demonstrate that you've read the manual
      2) demonstrate that you made some attempt to fix it.
      3) if you're going to ask about jams include the jam code.
      4) if you're going to ask about an error code include the error code.
      5) You are the person onsite. Only you can make observations.

      blackcat: Master Of The Obvious =^..^=

      Comment

      • scottybbb
        Trusted Tech
        • Dec 2010
        • 126

        #4
        Re: C253 another process in operation please wait

        When I had this I dis-connected HDD and message went away.Replace HDD and all was good.

        Comment

        • habik
          Service Manager

          Site Contributor
          1,000+ Posts
          • Apr 2010
          • 2013

          #5
          Re: C253 another process in operation please wait

          Originally posted by copier addict
          It doesn't matter which HDD you have in the machine when you do an NVRam recovery.
          Thanks.


          Sent from my iDon't believe in marketing device using Tapatalk
          .OK Google! ... will I need Berrocca this morning?
          Firmwares HERE

          Comment

          • habik
            Service Manager

            Site Contributor
            1,000+ Posts
            • Apr 2010
            • 2013

            #6
            Re: C253 another process in operation please wait

            Originally posted by scottybbb
            When I had this I dis-connected HDD and message went away.Replace HDD and all was good.
            I've tried the HDD disconnected, and made no difference, so that is what strikes me odd.


            Sent from my iDon't believe in marketing device using Tapatalk
            .OK Google! ... will I need Berrocca this morning?
            Firmwares HERE

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013

              #7
              Re: C253 another process in operation please wait

              Originally posted by blackcat4866
              Yeah, that sounds like quite a day.

              I'm duly impressed that you got the customers machine revived.
              Sorry that I don't have anything instructive to offer.
              You clearly are light years ahead of me on the older KM's. =^..^=

              Yeap it was something and it carried on until evening when my laptop packed up when I was loading fw on CF card that was the last straw, because the previous straw from aircan ended flying right in C554e gutters.


              Sent from my iDon't believe in marketing device using Tapatalk
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

              Comment

              • habik
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 2013

                #8
                Re: C253 another process in operation please wait

                NV Ram reset fixed the machine in my workshop. All running now
                .OK Google! ... will I need Berrocca this morning?
                Firmwares HERE

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22934

                  #9
                  Re: C253 another process in operation please wait

                  Congratulations! =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

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