c224 freezed on konika minolta display

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  • juve
    Technician

    50+ Posts
    • Dec 2012
    • 86

    #1

    c224 freezed on konika minolta display

    hello

    I have a konica minolta bh c224 with a problem.when switch it on,it remains freezed on the konica minolta display.have somebody else encountered this problem and can give me a helping hand please?
  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013

    #2
    Re: c224 freezed on konika minolta display

    Try firmware update even if it is the latest, just re-flash it. System clear if it allows you to get to service mode, if not try new RAMs which might be the case. Disconnect HDD. See what happens.


    Sent from my iDon't believe in marketing device using Tapatalk
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE

    Comment

    • juve
      Technician

      50+ Posts
      • Dec 2012
      • 86

      #3
      Re: c224 freezed on konika minolta display

      Originally posted by habik
      Try firmware update even if it is the latest, just re-flash it. System clear if it allows you to get to service mode, if not try new RAMs which might be the case. Disconnect HDD. See what happens.


      Sent from my iDon't believe in marketing device using Tapatalk
      ok,I will try with the firmware first.and than see what happens.I will let you know

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5462

        #4
        Re: c224 freezed on konika minolta display

        Is it an E range machine?
        Whatever

        Comment

        • juve
          Technician

          50+ Posts
          • Dec 2012
          • 86

          #5
          Re: c224 freezed on konika minolta display

          Originally posted by allan
          Is it an E range machine?
          no its not c224e ,it is c224.

          Comment

          • Dawid

            #6
            Re: c224 freezed on konika minolta display

            Originally posted by juve
            no its not c224e ,it is c224.

            You need to install latest special fw but I had the same problem. I had to replace vnram (SSD) but this is not so easy.

            Comment

            • juve
              Technician

              50+ Posts
              • Dec 2012
              • 86

              #7
              Re: c224 freezed on konika minolta display

              Originally posted by Dawid

              You need to install latest special fw but I had the same problem. I had to replace vnram (SSD) but this is not so easy.
              up till now we tried to put the latest firmware,but it is not getting it,it is staying on the display with black dot on the right corner and nothing happens,now we have to replace the rams,but this to be done tomorrow.the only doubt I have is that we didnt used 2gig usb(it is not common now),so maybe it didnt accepted the usb!!!!

              Comment

              • habik
                Service Manager

                Site Contributor
                1,000+ Posts
                • Apr 2010
                • 2013

                #8
                Re: c224 freezed on konika minolta display

                Originally posted by juve
                up till now we tried to put the latest firmware,but it is not getting it,it is staying on the display with black dot on the right corner and nothing happens,now we have to replace the rams,but this to be done tomorrow.the only doubt I have is that we didnt used 2gig usb(it is not common now),so maybe it didnt accepted the usb!!!!
                For as long you have formatted the USB stick as FAT32 and have left the name of the USB stick blank (crucial) you should be fine with 2GB . No security features on USB stick though and copied files direct to the root of the stick!


                Sent from my iDon't believe in marketing device using Tapatalk
                .OK Google! ... will I need Berrocca this morning?
                Firmwares HERE

                Comment

                • copier tech
                  Field Supervisor

                  5,000+ Posts
                  • Jan 2014
                  • 8136

                  #9
                  Re: c224 freezed on konika minolta display

                  Just to add this model is fussy about what type, brand & size of USB, it must be no larger than 2GB. Try updating on another working c224 first, if that works you know it should work on your faulty 224.
                  Let us eat, drink, and be merry, because tomorrow we may die!

                  For all your firmware & service manual needs please visit us at:

                  www.copierfirmware.co.uk - www.printerfirmware.co.uk

                  Comment

                  • Saghir377
                    Technician
                    • Feb 2013
                    • 47

                    #10
                    Re: c224 freezed on konika minolta display

                    hi hope you succeed in salutation of this problem. if not try to replace any other NVrom its only possible from this take out NVrom and try it any other machine try to rewrite firmware in other machine.

                    Comment

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