KM Bizhub C7000 Firmware Isses

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  • PrintFacility
    Technician
    • Nov 2013
    • 14

    #1

    KM Bizhub C7000 Firmware Isses

    I need guidance from Senior Technicians. First & foremost:

    How many ways can you upload the firmware to C7000

    I tried using the LAN but was unsuccessful.

    The machine would not recognize the USB ports on the arm of the touch screen.

    If I attach a laptop to it, do I need crossover cable and how do I transfer the firmware over to the machine?

    Please Guide.
  • kalindd
    Trusted Tech

    100+ Posts
    • Jun 2008
    • 192

    #2
    Re: KM Bizhub C7000 Firmware Isses

    As far as I know, you have 3 choices.
    1. ISWtrns
    2. USB
    3. Internet

    I have never used ISWtrns or Internet on C7000. In ISWtrns you can choose either USB or LPT port, don't see any ethernet settings.
    If you want use Internet there is a pretty guide in the service manual how to do it.

    When you say that the machine will not recognize the USB ports. Are turned on in the utility menu?

    Please, share some more information.

    Comment

    • Saghir377
      Technician
      • Feb 2013
      • 47

      #3
      Re: KM Bizhub C7000 Firmware Isses

      Hi hope you salve the matter i m little bit late to see your problem in my view to up load the firmware USB is most famous & parity easy just make folder of name C7000 and connect and start uploading all other are old methods from internet its not easy to configure. Hope you understand

      Comment

      • PrintFacility
        Technician
        • Nov 2013
        • 14

        #4
        Re: KM Bizhub C7000 Firmware Isses

        Originally posted by Saghir377
        Hi hope you salve the matter i m little bit late to see your problem in my view to up load the firmware USB is most famous & parity easy just make folder of name C7000 and connect and start uploading all other are old methods from internet its not easy to configure. Hope you understand
        Saghir Bahi:

        My main issue with USB is that the machine is not recognizing the USB drive. Do you do anything special and save the file in a certain way. Does the USB have to be of a certain MB/GB capacity.

        Mherbani Jannab.

        Shuja

        Comment

        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5462

          #5
          Re: KM Bizhub C7000 Firmware Isses

          Did you try another flash drive?
          Whatever

          Comment

          • Mick01
            Trusted Tech

            250+ Posts
            • Nov 2012
            • 362

            #6
            Re: KM Bizhub C7000 Firmware Isses

            Hi,
            ISW Trns Tool cannot be used. Only USB media.
            It is very important that the folder structure is correct. C7000 folder needs to be on the root directory of your USB stick. Other folders (like I for image, C for print control board) are under that.
            Also check that the service port has not been disabled. Utility- 02 User Settings - 12 Service Port Device Settings. Make sure this is on.
            Make sure your USB ports on the arm of the display panel are plugged in.
            Hope this helps.

            Comment

            • PrintFacility
              Technician
              • Nov 2013
              • 14

              #7
              Re: KM Bizhub C7000 Firmware Isses

              Thank you very much.

              Comment

              • imi1953imi
                Junior Member
                • Sep 2019
                • 8

                #8
                Re: KM Bizhub C7000 Firmware Isses

                HI There
                we are updating firware on ineo+C7000. The collective is done normally,but while doing that of image contoller something gone wrong the machine keeps on the massage of writing on screen for long time.
                When we restarted the machine again the machine does not boot ,the sreen keeps on showing please wait the system starting.
                on the same time the power save LED keeps on blinking red and green alternatively.
                Any respone for solving this problem is very much appereciated.

                Comment

                • Synthohol
                  Certified Konica Expert

                  Site Contributor
                  5,000+ Posts
                  • Mar 2016
                  • 5796

                  #9
                  Attached Files
                  We know a thing or two because we've seen a thing or two.
                  The medication helps though...

                  Comment

                  • imi1953imi
                    Junior Member
                    • Sep 2019
                    • 8

                    #10
                    Re: KM Bizhub C7000 Firmware Isses

                    Thanks Synthohol
                    We try and let you know.

                    Comment

                    • imi1953imi
                      Junior Member
                      • Sep 2019
                      • 8

                      #11
                      Re: KM Bizhub C7000 Firmware Isses

                      Dear Synthohol
                      Thanks a lot we we did this procedure and the problem is fixed.
                      Thanks.

                      Comment

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