c454 not accepting new jobs

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  • jakani
    Trusted Tech

    100+ Posts
    • Dec 2014
    • 147

    #1

    c454 not accepting new jobs

    hi all
    it's a konica minolta c454 after a few printed jobs it seems thats it's not accepting new jobs untel i reboot the machine , and i noticed that the previos printed jobs still active on job list even after successful print !
    any ideas
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 8132

    #2
    Re: c454 not accepting new jobs

    Sounds like a firmware issue, have you tried updating to the latest version?
    What version is it currently on?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

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    • jakani
      Trusted Tech

      100+ Posts
      • Dec 2014
      • 147

      #3
      Re: c454 not accepting new jobs

      Originally posted by copier tech
      Sounds like a firmware issue, have you tried updating to the latest version?
      What version is it currently on?

      it's version 3 i think ! but this mfp was working for 3 months now without any problem

      Comment

      • pepper38_cnd
        Field Service Manager

        Site Contributor
        1,000+ Posts
        • Aug 2005
        • 1075

        #4
        Re: c454 not accepting new jobs

        Find out who's print jobs are causing it to hang. Go to that PC and delete the printer and remove the driver. Properly install and configure the correct driver and your issue will be solved. By the way firmware version would start with a "G" something like G20-72 !
        Online Store is closed. Chip resetting is a thing of the past! Thank you to all my past customers.
        Now into Ip TV KODI Boxes

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