Konica Minolta Bizhub C451 error C-3101

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  • Alex1
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2012
    • 285

    #1

    Konica Minolta Bizhub C451 error C-3101

    Hi,

    i have a Konica Minolta Bizhub C451 and its displaying the error C-3101. I have replaced the Fuser Unit and the M29 motor that drives the Fuser but when ever I turn the machine on it still makes a loud noise and comes up with the error. Any help will be appreciated?
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: Konica Minolta Bizhub C451 error C-3101

    Did you reset?
    Whatever

    Comment

    • Alex1
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2012
      • 285

      #3
      Re: Konica Minolta Bizhub C451 error C-3101

      Originally posted by allan
      Did you reset?
      Yes I went into service mode and reset the error or even tried resetting on start up the same thing error comes up after the awful noise it makes

      Comment

      • copier tech
        Field Supervisor

        5,000+ Posts
        • Jan 2014
        • 8133

        #4
        Re: Konica Minolta Bizhub C451 error C-3101

        Does the gear that drives the fuser look ok?
        Let us eat, drink, and be merry, because tomorrow we may die!

        For all your firmware & service manual needs please visit us at:

        www.copierfirmware.co.uk - www.printerfirmware.co.uk

        Comment

        • Alex1
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2012
          • 285

          #5
          Re: Konica Minolta Bizhub C451 error C-3101

          Originally posted by copier tech
          Does the gear that drives the fuser look ok?
          Yes as far as I could see

          Comment

          • paulrid
            Trusted Tech

            100+ Posts
            • Nov 2011
            • 206

            #6
            Re: Konica Minolta Bizhub C451 error C-3101

            Hi,
            i don't really know these machines but have you checked the transfer belt? Worth a look to see if it's jammed or not seated right.
            paul.

            Comment

            • copier tech
              Field Supervisor

              5,000+ Posts
              • Jan 2014
              • 8133

              #7
              Re: Konica Minolta Bizhub C451 error C-3101

              There is an issue on this model with the waste toner pipe getting blocked, this causes a loud "machine gun" type sound, might be the issue you're having, search this forum.
              Let us eat, drink, and be merry, because tomorrow we may die!

              For all your firmware & service manual needs please visit us at:

              www.copierfirmware.co.uk - www.printerfirmware.co.uk

              Comment

              • hotfuser
                Trusted Tech

                100+ Posts
                • Jan 2014
                • 180

                #8
                Re: Konica Minolta Bizhub C451 error C-3101

                Please reinstall the fusing drive unit and the exit drive unit and confirm the installation of the driving units. Replace the gear (p/n A00J 2355 00) if it is
                damaged (stripped) by the worm motor (p/n A00J R749 00).

                Broken key on the backside of Guide Plate/Rear. This is the guide that the fuser sits in at the rear.Replace Guide Plate/Rear (p/n A00J 1026 00 ).

                It is usually the gear that wears as it binds and gets ripped out by the retraction motor.

                i hope this helps

                Comment

                • Grey
                  Technician
                  • May 2013
                  • 38

                  #9
                  Re: Konica Minolta Bizhub C451 error C-3101

                  Hey Guys,

                  I just had this call yesterday.

                  A00JR75800 Fusing drive unit needs to be replaced.

                  See page 58 in the parts book...the bushing 4036252401 has worn out.

                  That is item 22 on the parts page.

                  The gear shaft jumps up and down, causing a very loud popping noise

                  You can examine this by removing the fuser unit, then check the 2nd smaller gear that drives the fuser.

                  Enjoy the process.

                  Grey

                  Comment

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