c552 nic problem

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  • wd40hoehandle
    • Jun 2025

    #1

    c552 nic problem

    Cannot get unit to communicate with network, no blinking lights on interface. On this model is there some type
    of security lock out that will not allow communication. My first time with this model the nic card is a bear to remove and
    install. Appreciate any suggestions and help
    wd40
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5462

    #2
    Re: c552 nic problem

    Use your laptop and another flylead directly the cable or wallbox could be dead or not patched at all?

    7 -> Physical
    6 -> Data link

    Those to layers makes the link LED go on.

    Is TCP/IP switched on under administrator -> network.

    Still if the NIC gets power and another node the link LED would light up.
    Whatever

    Comment

    • Synaux
      Service Manager

      Site Contributor
      1,000+ Posts
      • Mar 2012
      • 1224

      #3
      Re: c552 nic problem

      Originally posted by wd40hoehandle
      Cannot get unit to communicate with network, no blinking lights on interface. On this model is there some type
      of security lock out that will not allow communication. My first time with this model the nic card is a bear to remove and
      install. Appreciate any suggestions and help
      wd40
      First, I would try to hook it up to a laptop with a crossover cable to eliminate any potential networking issues.

      If the NIC light is not lighting/blinking, I would suspect that either the port is damaged (perhaps an easy solder fix) or a board failure. The board is not too difficult to get to--its mostly just a bunch of
      worthless panels you need to remove.

      I am unsure if there is a NIC reset tool for the cxx2 series, but this sounds hardware related.

      Comment

      • wd40hoehandle

        #4
        Re: c552 nic problem

        Originally posted by Synaux
        First, I would try to hook it up to a laptop with a crossover cable to eliminate any potential networking issues.

        If the NIC light is not lighting/blinking, I would suspect that either the port is damaged (perhaps an easy solder fix) or a board failure. The board is not too difficult to get to--its mostly just a bunch of
        worthless panels you need to remove.

        I am unsure if there is a NIC reset tool for the cxx2 series, but this sounds hardware related.
        Is it possible to use a network to usb converter and basically do the same thing as a network port?
        Thanks wd40

        Comment

        • Synaux
          Service Manager

          Site Contributor
          1,000+ Posts
          • Mar 2012
          • 1224

          #5
          Re: c552 nic problem

          Originally posted by wd40hoehandle
          Is it possible to use a network to usb converter and basically do the same thing as a network port?
          Thanks wd40
          I don't see why not (although I have never used one).
          I would invest a few dollars (or make one) for a crossover cable anyway--they can be invaluable at times.

          Comment

          • wseyller
            Service Manager

            1,000+ Posts
            • Sep 2012
            • 1129

            #6
            Re: c552 nic problem

            With a modern Microsoft OS on a laptop with a standard cat5 cable should allow the link lights to blink on the MFP. The Auto-MDIX technology in modern devices automatically senses the wires and configures the network interface card accordingly. If not try initialization, clear all data and try again. If still doesn't work the board may be bad.

            Comment

            • allan
              RTFM!!

              5,000+ Posts
              • Apr 2010
              • 5462

              #7
              Re: c552 nic problem

              Originally posted by Synaux
              I don't see why not (although I have never used one).
              I would invest a few dollars (or make one) for a crossover cable anyway--they can be invaluable at times.
              Originally posted by wseyller
              With a modern Microsoft OS on a laptop with a standard cat5 cable should allow the link lights to blink on the MFP. The Auto-MDIX technology in modern devices automatically senses the wires and configures the network interface card accordingly. If not try initialization, clear all data and try again. If still doesn't work the board may be bad.
              Jip all new laptops for a while now will crossover by itself.
              Whatever

              Comment

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