No animation guide Data available

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  • Colin Borwick
    Technician
    • Sep 2014
    • 11

    [Misc] No animation guide Data available

    Olivetti 280 have just replaced all drum image unit chips when turning on machine No animation guide data available has appeared on display ?
  • hotfuser
    Trusted Tech
    100+ Posts
    • Jan 2014
    • 180

    #2
    Re: No animation guide Data available

    Originally posted by Colin Borwick
    Olivetti 280 have just replaced all drum image unit chips when turning on machine No animation guide data available has appeared on display ?
    You will need to re-install animation data.

    Comment

    • allan
      RTFM!!
      5,000+ Posts
      • Apr 2010
      • 5429

      #3
      Re: No animation guide Data available

      Did you format the HDD?
      Whatever

      Comment

      • Sniwy
        Technician
        • Jun 2014
        • 11

        #4
        Re: No animation guide Data available

        Download it from mykonica/service/one stop product support and install it with a fat32 usb

        Comment

        • blackcat4866
          Master Of The Obvious
          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22599

          #5
          Re: No animation guide Data available

          The animation guide is the little sequence of clips to prompt your enduser in jam removal. It's stored on the HDD. So there are a couple of possibilities:

          1) The HDD shows as "UnSet". I don't know why, but occasionally the HDD can become UnSet. Just change it to "Set".
          2) Perhaps the HDD failed.
          3) Did you format the HDD? If so, you erased the Animation Data, and the Address Book, and any User Boxes.

          In cases #2 and #3 you'll need to either reformat or replace the HDD, reload the Movie Data, reconstruct the Addressbook and User Boxes.
          If you didn't follow all that, please get a tech to do this for you. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

          Comment

          • Colin Borwick
            Technician
            • Sep 2014
            • 11

            #6
            Re: No animation guide Data available

            Originally posted by hotfuser
            You will need to re-install animation data.
            No I did not reformat hard drive. I just replaced the drum unit chips
            turned machine on machine then hung turned off back on again message came up install animation data.

            Comment

            • Colin Borwick
              Technician
              • Sep 2014
              • 11

              #7
              Re: No animation guide Data available

              Originally posted by Sniwy
              Download it from mykonica/service/one stop product support and install it with a fat32 usb
              Thanks for info but will Konica Minolta software be compatible with the Olivetti as I tried some time ago to put Develope Ineo software onto an Olivetti I ended up with big problems?

              Comment

              • Elmo
                Senior Tech
                Site Contributor
                500+ Posts
                • Feb 2010
                • 541

                #8
                Re: No animation guide Data available

                The c220,280,360 animation data will work with Konica minolta, develop and olivetti
                I Used To Live To Fix Things Now i Fix Things To Live

                Comment

                • deleuex
                  Junior Member
                  • Nov 2014
                  • 8

                  #9
                  Re: No animation guide Data available

                  Where you unset/set the hdd its the same as formatting the hdd re-install the animation data and you should be good to go.

                  Comment

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