Konica Minolta C253 Fax

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  • mearmi
    Trusted Tech

    Site Contributor
    250+ Posts
    • Oct 2010
    • 344

    [Misc] Konica Minolta C253 Fax

    Konica Minolta C253 cannot send fax.

    It shows transferring for long time (we waited for 25-30 minutes).

    then we we have to delete the job as client has copy and print jobs.

    please advise any default settings in service mode?

    Thanks and regards

    mearmi
  • copier tech
    Field Supervisor

    5,000+ Posts
    • Jan 2014
    • 7879

    #2
    Re: Konica Minolta C253 Fax

    Press hook, do you have a dial tone?
    Let us eat, drink, and be merry, because tomorrow we may die!

    For all your firmware & service manual needs please visit us at:

    www.copierfirmware.co.uk - www.printerfirmware.co.uk

    Comment

    • mearmi
      Trusted Tech

      Site Contributor
      250+ Posts
      • Oct 2010
      • 344

      #3
      Re: Konica Minolta C253 Fax

      Originally posted by copier tech
      Press hook, do you have a dial tone?
      Thanks for your reply.

      yes there dial tone and we can hear fax tone from another end too. It scans and stay on transferring

      Comment

      • wseyller
        Service Manager

        1,000+ Posts
        • Sep 2012
        • 1129

        #4
        Re: Konica Minolta C253 Fax

        Try a new phone cord. One with only two wires. Also bypass the surge if it runs through it.

        Does it happens with certain numbers.

        Turn on the line monitor and listen. Do you get a recording or hear anything strange.

        Is this an analog line or running over fiber/voip

        Try turning off ECM

        Try lowering the baud rate.

        If no go initialize the fax in service mode.

        Comment

        • mearmi
          Trusted Tech

          Site Contributor
          250+ Posts
          • Oct 2010
          • 344

          #5
          Re: Konica Minolta C253 Fax

          Originally posted by wseyller
          Try a new phone cord. One with only two wires. Also bypass the surge if it runs through it.

          Does it happens with certain numbers.

          Turn on the line monitor and listen. Do you get a recording or hear anything strange.

          Is this an analog line or running over fiber/voip

          Try turning off ECM

          Try lowering the baud rate.

          If no go initialize the fax in service mode.
          Turned off ECM and lowered the baud rate.

          it is working fine.

          Thanks a lot

          Mearmi

          Comment

          • Copier Addict
            Aging Tech

            Site Contributor
            10,000+ Posts
            • Jul 2013
            • 12748

            #6
            Re: Konica Minolta C253 Fax

            Is this a new fax install? Has it been working and the suddenly stopped?
            Check that the marketing area is set properly.

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