Bizhub C364e Jam Code: 20-02

[konicaminoltact]

Re: Bizhub C364e Jam Code: 20-02

Cut away two steps in the mylar that goes over the the two grey rollers.So the mylar must not make contact with the rollers at all. Replacing new pick sections won't help.

[earney]

[Issac-brock]

Re: Bizhub C364e Jam Code: 20-02

I can confirm the part number as A64J815500, holding a bag of 6 right now.

Regards,
Colin

[earney]

Re: Bizhub C364e Jam Code: 20-02

Where you getting them from Colin? Our machine is the Olivetti equipment the MF282. Not often part numbers are different between brands.

[Issac-brock]

Re: Bizhub C364e Jam Code: 20-02

Where you getting them from Colin? Our machine is the Olivetti equipment the MF282. Not often part numbers are different between brands.

Check out HoonBoy's post on page 1 of this thread. He supplied the part number. There was a KM online course for improvements that listed the part number. Not in the parts guide.

[earney]

Re: Bizhub C364e Jam Code: 20-02

Cheers got it sorted, emailed our supplier and they have added it to their database

[earney]

Re: Bizhub C364e Jam Code: 20-02

Just a little update, I modified the door with the washers as per Isaacs handy tutorial and it is still going great after a good few weeks now. Have the Springs to hand if it does go wrong again I will fit them to the door

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[EarthKmTech]

Re: Bizhub C364e Jam Code: 20-02

I also use the black ribbed vertical roller and put the light pressure spring for tray 2 pickup. never had issues with that to date.

The soft gray roller in the late e series machines are not a permanent solution the feathered traction pattern wears smooth after 500k or so and you have jamming just like the first 4 series. I am replacing them with the mod roller now too.

[earney]

Re: Bizhub C364e Jam Code: 20-02

Yeah we have the light spring already in tray two it was one of the first solutions we tried but to no avail. Thankfully the door mod worked as the vertical roller wasn't the cheapest from memory. If it gets 500k out of it before needing replaced we will have done OK

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[EarthKmTech]

Re: Bizhub C364e Jam Code: 20-02

over here they are about $35 I carry 6 in the car. Use them every day now.

any 4 series or early e series with the solid black roller is changed now whether jamming or not.

[earney]

[EarthKmTech]

Re: Bizhub C364e Jam Code: 20-02

Correct.

Someone is making a killing on those rollers, cant cost more than $10 to make.

[femaster]

Re: Bizhub C364e Jam Code: 20-02

Well, this thread came in quite handing about a week and a half ago. I myself, didn't bother buying new springs or adding washers, etc. What I did was take all three springs off, shrink the hook loops down at both ends of each spring with my needle nose pliers. I then had to slightly trim the end of the hook in order to have an opening wide enough for them to be reinstalled. I put them back in, put everything back together, and no more jams.

I effectively shrank the spring, creating a higher tension when installed. Customer was getting multiple jams a day (20+), and has not had a single jam in the last week and a half. A free repair, no parts needed, just a bit of time...

[delio]

Re: Bizhub C364e Jam Code: 20-02

Springs ordered but on back order of course. Curious to know where this came from as well.

hi, Isaac the new spring issue (j2002) came from Konica Minolta. we also received this modification. by the way, I checked your remedy. it's good and I might try it in the future. thanks for the info

[delio]

Re: Bizhub C364e Jam Code: 20-02

hi, Isaac the new spring issue (j2002) came from Konica Minolta. we also received this modification. by the way, I checked your remedy. it's good and I might try it in the future. thanks for the info

ooops, sorry i just missed the trends. i thought, . . . heheh