Bizhub c350 jamming issues

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  • greenbean
    Midwest Regional Manager

    Site Contributor
    • Jun 2014
    • 27
    #1

    Bizhub c350 jamming issues

    I have never seen one of these boxes but tomorrow i get the privilege of troubleshooting one that a couple of other companies apparently couldn't fix. All I know at this point is that the box has a jamming issue. I have no manual and was hoping the some of you seasoned techs could give some tips about this model. Thanks in advance for any advice you could give me on this bizhub c350.

    Greenbean
    Tags: None
    • beagle
      Junior Member
      • Mar 2015
      • 7
      #2
      Re: Bizhub c350 jamming issues

      Originally posted by greenbean
      I have never seen one of these boxes but tomorrow i get the privilege of troubleshooting one that a couple of other companies apparently couldn't fix. All I know at this point is that the box has a jamming issue. I have no manual and was hoping the some of you seasoned techs could give some tips about this model. Thanks in advance for any advice you could give me on this bizhub c350.

      Greenbean
      when you get on site and have more details Im sure someonehere can help. Good luck.

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22930
          #3
          Re: Bizhub c350 jamming issues

          It isn't terribly helpful to ask for help before you done any discovery.

          Get the jam codes, look them up in the manual, try something, and come back with your observations. =^..^=
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • greenbean
              Midwest Regional Manager

              Site Contributor
              • Jun 2014
              • 27
              #4
              Re: Bizhub c350 jamming issues

              Originally posted by blackcat4866
              It isn't terribly helpful to ask for help before you done any discovery.

              Get the jam codes, look them up in the manual, try something, and come back with your observations. =^..^=
              Yo can't you read blackcat? I clearly stated i have no manual and was asking for general tips concerning this box not advice on unknown jam codes. Please in the future understand what your reading before putting foot in big mouth.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22930
                  #5
                  Re: Bizhub c350 jamming issues

                  bridge_burning.jpg

                  Your choice. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                    Comment

                    • subaro
                      Service Manager

                      1,000+ Posts
                      • Oct 2010
                      • 1273
                      #6
                      Re: Bizhub c350 jamming issues

                      It would be great if you can get a little bit familar with the machine before you go out on that call, that could be a long drive and off course have the jam codes on had while there. This is what would be going through my mind and you did the right thing to ask, so i google for the service manual and its avaliable for free download.
                      type in the google search box

                      bizhub c350 service manual pdf

                      hope this helps you.

                      Use to work on these years ago. but as a start first run the machine and record jam codes ect. then clean pickup, feed rollers ect.
                      printout jam history, the manual will tell you how to do that.

                      I guess i missed the reply you gave to blackcat. I think the tone is not really called for, as you can say the same thing in a diffrent way. we are here to solve problems not create them.
                      THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                        Comment

                        • greenbean
                          Midwest Regional Manager

                          Site Contributor
                          • Jun 2014
                          • 27
                          #7
                          Re: Bizhub c350 jamming issues

                          Originally posted by subaro
                          It would be great if you can get a little bit familar with the machine before you go out on that call, that could be a long drive and off course have the jam codes on had while there. This is what would be going through my mind and you did the right thing to ask, so i google for the service manual and its avaliable for free download.
                          type in the google search box bizhub c350 service manual pdf

                          hope this helps you.
                          Thanks Subaro. Google gave me the uk version but better than nothing.

                            Comment

                            • MFPTech
                              Trusted Tech

                              250+ Posts
                              • Nov 2010
                              • 486
                              #8
                              Re: Bizhub c350 jamming issues

                              It's a Konica, what do you expect? They all jam lol If you want to look like a hero replace the feed clutches

                                Comment

                                • Copier Addict
                                  Aging Tech

                                  Site Contributor
                                  10,000+ Posts
                                  • Jul 2013
                                  • 14361
                                  #9
                                  Re: Bizhub c350 jamming issues

                                  Originally posted by MFPTech
                                  It's a Konica, what do you expect? They all jam lol If you want to look like a hero replace the feed clutches
                                  Nope, it's a Minolta. If it was over toning and puking dev, then we would know it was a konica. LOL

                                    Comment

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