[Misc] Konica MINOLTA bizhub c35 - scanner lock error

[teridar]

Hi, I have a problem with the KONICA MINOLTA bizhub c35, at this time the counter approaching 50 thousand. After switching on the screen copier is prompted to unlock the scanner. Needless to say that the mechanical lock the scanner is set to unlock. After turning the scanner lamp is lit all the time, regardless of the position of the ADF and the scanner does not perform any movement. Even as it manually before switching copier I move out of range of the sensor home. Any ideas? Already checked the continuity of the wires connected to the scanner and the continuity of the beam connecting the the document feeder

[allan]

Re: Konica MINOLTA bizhub c35 - scanner lock error

I had one that snapped the static drive belt and did the same. Also on a very low count but old.

[teridar]

https://www.google.pl/url?sa=t&rct=j&q=&esrc=s&source=web&cd=5&cad=rja&uact=8&ved=0CEcQFjAE&url=http%3A%2F%2Fonyxftp.mykonicaminolta.com%2FDownloadfile%2FDownload.ashx%3Ffileversionid%3D17718%26productid%3D1305&ei=4dsaVbu9I4u9UeuhgIAP&usg=AFQjCNGrCDo_ixsKZzQaKyJcrrEqtKpYGA&sig2=d3ze2oZTv-o_SaqG0Z5Enw

[allan]

Re: Konica MINOLTA bizhub c35 - scanner lock error

the link is busted

[teridar]

Re: Konica MINOLTA bizhub c35 - scanner lock error

I'm sorry, I intercede this document.bizhub c35.jpg

[Andrii]

Re: Konica MINOLTA bizhub c35 - scanner lock error

If a firmware update will not solve the problem, check for fracture flat cables inside scanner module near scan head..

[JasonSBE]

Re: Konica MINOLTA bizhub c35 - scanner lock error

Fwiw I had that issue and after flashing the firmware, changing the ribbon cable, and changing the scanner I had to replace the mfp board to resolve it. Hope that's not the case with yours.

[teridar]

Re: Konica MINOLTA bizhub c35 - scanner lock error

Is there a newer firmware from that which I have (for central Europe)? bizhub_C35_ContFW_30G0112205.
If so, does anyone could share?

[teridar]

Re: Konica MINOLTA bizhub c35 - scanner lock error

In the service menu in the scanner sensor check list, FB scanner sensor always shows OFF, regardless of the position of the scanner. After uploading the firmware which has the fault is still the same.

[trscolin]

Re: Konica MINOLTA bizhub c35 - scanner lock error

In the service menu in the scanner sensor check list, FB scanner sensor always shows OFF, regardless of the position of the scanner. After uploading the firmware which has the fault is still the same.

We had this issue a while ago on a C35 and the FW did not help. We ended up replacing the entire scanner assy.

[Northwestservice]

Re: Konica MINOLTA bizhub c35 - scanner lock error

i have a few of these and have been told to keep a spare scanner assembly on hand because it will need replaceing at some time before 50k

[allan]

Re: Konica MINOLTA bizhub c35 - scanner lock error

i have a few of these and have been told to keep a spare scanner assembly on hand because it will need replaceing at some time before 50k

Man i need to know how to prevent this i have one busted and 3 more on about 50K.

[TTL]

Re: Konica MINOLTA bizhub c35 - scanner lock error

I'm with the same problem, the flat cable seems to be ok, the light is on, but the carriage don't move and it says to check the scanner lock - error.

[splblazer91]

Re: Konica MINOLTA bizhub c35 - scanner lock error

its usually just the scanner belt that breaks. 10 minute fix.

[Northwestservice]

Re: Konica MINOLTA bizhub c35 - scanner lock error

just found firmware for this issue