Konica MINOLTA bizhub c35 - scanner lock error

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  • Postcan
    Junior Member
    • Sep 2013
    • 3

    #16
    Re: Konica MINOLTA bizhub c35 - scanner lock error

    go with the basics first - scanner drive belt & drive gear (under lamp carriage). Even more obvious is the scanner lock on (slide on LH side of flat bed)

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    • TTL
      Trusted Tech

      100+ Posts
      • Dec 2008
      • 127

      #17
      Re: Konica MINOLTA bizhub c35 - scanner lock error

      Originally posted by Postcan
      go with the basics first - scanner drive belt & drive gear (under lamp carriage). Even more obvious is the scanner lock on (slide on LH side of flat bed)
      All that is working fine, have changed the firmware, but no luck.


      Next try the flat cable, but I don't have any here.

      Comment

      • jqueen
        Technician

        50+ Posts
        • Jul 2015
        • 55

        #18
        Re: Konica MINOLTA bizhub c35 - scanner lock error

        Originally posted by allan
        I had one that snapped the static drive belt and did the same. Also on a very low count but old.
        I've had the drive belt break, I've also done the firmware update (which sometimes work) on one, ended up replacing the MFPB on another...that was scary but, I got it to work. I'll have to look at the rest of the machines that we have out in the field for page counts...that could get expensive...

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        • allan
          RTFM!!

          5,000+ Posts
          • Apr 2010
          • 5459

          #19
          Re: Konica MINOLTA bizhub c35 - scanner lock error

          I have a C35 with a dark brownish toasted guide on the ADF.
          So i had to make the scans bigger by 2% to get rid of a mustard colored frame.
          Whatever

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          • lasertech2001
            Junior Member
            • Apr 2016
            • 5

            #20
            Re: Konica MINOLTA bizhub c35 - scanner lock error

            hello good day,
            I have a scanner lock error problem. The scanner drive belt break but when I change the scanner drive belt the print outs have multiple lines .i changed the imaging units and the transfer belt same results . see the attach photos

            file-page1.jpg

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            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013

              #21
              Re: Konica MINOLTA bizhub c35 - scanner lock error

              Originally posted by lasertech2001
              hello good day,
              I have a scanner lock error problem. The scanner drive belt break but when I change the scanner drive belt the print outs have multiple lines .i changed the imaging units and the transfer belt same results . see the attach photos

              [ATTACH=CONFIG]32509[/ATTACH]
              I pressume thats a COPY of a print out! You haven't touched and moved the CCD from its position, or blown compressed air inside the scanner unit, have you ? Could be faulty CCD or flat cables are faulty.Try re-connecting the flat cables and clean calibration strips and mirrors inside the CCD unit.( be careful and use very thin stick with decent lint free cloth) If there is dust on CCD you have to clean it up somehow. Try put it on side and put vaccume on bottom and blow compressed air from top.. or any other way to get the CCD dust free. Good luck.
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

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              • allan
                RTFM!!

                5,000+ Posts
                • Apr 2010
                • 5459

                #22
                Re: Konica MINOLTA bizhub c35 - scanner lock error

                Its from the engine.

                I know this problem. Its a bad ribbon cable connection.
                If that happens you need to change the cables with other used ones or new ones.
                That problem can also come an go making it frustrating.


                It is if the lasers randomly switches on.

                The times i had it i swooped the lasers and from 2 machines at the same customer and the result was that both was working after that!
                All i can think of is the ribbon cables.
                Whatever

                Comment

                • lasertech2001
                  Junior Member
                  • Apr 2016
                  • 5

                  #23
                  Re: Konica MINOLTA bizhub c35 - scanner lock error

                  good day fellas . i did everything you said but stil same results this is kind of frustrating now

                  Comment

                  • allan
                    RTFM!!

                    5,000+ Posts
                    • Apr 2010
                    • 5459

                    #24
                    Re: Konica MINOLTA bizhub c35 - scanner lock error

                    Also had one i could not solve. had to change it.
                    But if you gave it a good bump it was ok for a 100 or so prints.

                    So I am interested in the fix for this.
                    Whatever

                    Comment

                    • Zeldaman
                      Senior Tech

                      500+ Posts
                      • Mar 2011
                      • 946

                      #25

                      Comment

                      • korthr5
                        Technician
                        • Feb 2016
                        • 39

                        #26
                        Re: Konica MINOLTA bizhub c35 - scanner lock error

                        hello

                        You have the same problem if you use the ADF ?

                        Comment

                        • kmNoob
                          Junior Member
                          • Aug 2016
                          • 5

                          #27
                          Re: Konica MINOLTA bizhub c35 - scanner lock error

                          I unfortunately am having the same issue. Couldn't really find anything that worked so far. Ended up replacing the scanner unit with no luck; I also updated the firmware with no luck. Currently I am in the process of ordering a new MFP board to see if that will fix the issue. I'll post back if it does.

                          Comment

                          • habik
                            Service Manager

                            Site Contributor
                            1,000+ Posts
                            • Apr 2010
                            • 2013

                            #28
                            Re: Konica MINOLTA bizhub c35 - scanner lock error

                            If the scanner lock wasn't engaged, then for scanner lock codes I was replacing:
                            Scanner belt (if the strap broke)
                            Scanner flat cable think 16pin was the narrower( if machine calibrates forever and then C-coded)

                            I spend once reasonable time as why it wouldn't calibrate and found that the calibration sheet is either dirty or too far away from the lamp and if it doesn't hit the correct reference across the strip it will compensate with different temerature of the fluorescent bulb. That is great for as long as the calibration strip is flat (leveled with the lamp) since the lamp is ON all the time, after a period of time it just warps in the middle upwards creating a bow. So to check it, switch machine off and press down in the middle where calibration position is (strip), now power up and watch the magic happen. It should take few seconds. if it works then you have to compensate for that bow bend.
                            I use two sided tape and gradualy from the middle add strip of decent paper 5cm to start with and cover with full layer of another strip that goes top to bottom. ( effectively you bringing the middle of the calibration strip closer to the optics)
                            Hope this works for you. If not, then the scanner assembly or board.
                            So 2cent fix or couple hundred quid!


                            Sent from my iDon't believe in marketing device using Tapatalk
                            .OK Google! ... will I need Berrocca this morning?
                            Firmwares HERE

                            Comment

                            • allan
                              RTFM!!

                              5,000+ Posts
                              • Apr 2010
                              • 5459

                              #29
                              Re: Konica MINOLTA bizhub c35 - scanner lock error

                              I just lift the scanner rails in front a bit.
                              Yea we removed the last of these machines from our base.
                              Whatever

                              Comment

                              • mascan42
                                Trusted Tech

                                250+ Posts
                                • Oct 2008
                                • 480

                                #30
                                Re: Konica MINOLTA bizhub c35 - scanner lock error

                                I've had this many times and always wound up replacing the scanner unit. I didn't even realize they'd made the ribbon cables available - when did that happen? If that's the more likely cause than the CCD unit, I might put those on my trunk stock.

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