BH-C-253, print button blinks orange.

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  • Hansoon
    Field Supervisor

    Site Contributor
    2,500+ Posts
    • Sep 2007
    • 3314

    BH-C-253, print button blinks orange.

    BH-C-253, print button blinks orange.

    Got this machine from a wholesaler with only 50k on the clock but no history known.

    Machine comes to ready and everything in the display is normal. All functions are there and all settings can me modified. However a copy cannot be initiated cause the print button remains blinking orange. Also external prints are not executed. Mechanical counter is connected and user auth. and account track are all unset. Internal test prints out of the Service Mode are not possible too.

    Any ideas please? I have rather limited experience with these machines.........

    Hans
    Last edited by Hansoon; 05-06-2015, 08:53 PM.
    " Sent from my Intel 80286 using MS-DOS 2.0 "
  • emujo
    Field Supervisor

    2,500+ Posts
    • Jun 2009
    • 3009

    #2
    Re: BH-C-253, print button blinks orange.

    CS remote care is still on, but was not taken out of maintenance mode. Go into service and reset the service up or do a ram clear (cs remote care only) to clear the flashing button. Emujo
    If you don't see your question answered in the forum, please don't think it's OK to PM me for a personal reply...I do not give out firmware and/or manuals.

    Comment

    • Hansoon
      Field Supervisor

      Site Contributor
      2,500+ Posts
      • Sep 2007
      • 3314

      #3
      Re: BH-C-253, print button blinks orange.

      Thanks emujo but when I go to CS Remote Care there is no button to reset the service or do a ram clear as written in the Tech Manual.

      What am I missing?

      Hans
      " Sent from my Intel 80286 using MS-DOS 2.0 "

      Comment

      • Hansoon
        Field Supervisor

        Site Contributor
        2,500+ Posts
        • Sep 2007
        • 3314

        #4
        Re: BH-C-253, print button blinks orange.

        OK, machine is up and working very well now.
        A pin was bend in connector CN37 on the PCRB. It seems that someone previously messed around with that board cause one of the mounting screws was missing.

        My bad, I should have noticed this from the beginning, but since my experiences with these series are until now rather strained I overlooked the obvious......

        Thanks anyway for your help guys.

        Hans
        " Sent from my Intel 80286 using MS-DOS 2.0 "

        Comment

        • Gerg?
          Technician

          50+ Posts
          • Jul 2008
          • 67

          #5
          Re: BH-C-253, print button blinks orange.

          Originally posted by Hansoon
          OK, machine is up and working very well now.
          A pin was bend in connector CN37 on the PCRB. It seems that someone previously messed around with that board cause one of the mounting screws was missing.

          My bad, I should have noticed this from the beginning, but since my experiences with these series are until now rather strained I overlooked the obvious......

          Thanks anyway for your help guys.

          Hans
          Hi, I have the similar problem with Bizhub C224e. I checked all the ICP-s on PRCB. Changed the SSD, MFP board, PRCB board. The problem is still exist.

          Comment

          • Hansoon
            Field Supervisor

            Site Contributor
            2,500+ Posts
            • Sep 2007
            • 3314

            #6
            Re: BH-C-253, print button blinks orange.

            Hi, I have the similar problem with Bizhub C224e. I checked all the ICP-s on PRCB. Changed the SSD, MFP board, PRCB board. The problem is still exist.
            Gergő, it would be perhaps better for you to open a new thread cause the machines are completely different and I can imagine that colleagues would not answer here anymore because my original machine is very outdated.

            Hans
            " Sent from my Intel 80286 using MS-DOS 2.0 "

            Comment

            • rrrohan
              Service Manager

              Site Contributor
              1,000+ Posts
              • Sep 2011
              • 1976

              #7
              Re: BH-C-253, print button blinks orange.

              Originally posted by emujo
              CS remote care is still on, but was not taken out of maintenance mode. Go into service and reset the service up or do a ram clear (cs remote care only) to clear the flashing button. Emujo
              It would flash blue not orange

              Comment

              • Gerg?
                Technician

                50+ Posts
                • Jul 2008
                • 67

                #8
                Re: BH-C-253, print button blinks orange.

                Originally posted by rrrohan
                It would flash blue not orange

                It blinks orange.

                Comment

                • blackcat4866
                  Master Of The Obvious

                  Site Contributor
                  10,000+ Posts
                  • Jul 2007
                  • 22751

                  #9
                  Re: BH-C-253, print button blinks orange.

                  Good catch Hans. =^..^=
                  If you'd like a serious answer to your request:
                  1) demonstrate that you've read the manual
                  2) demonstrate that you made some attempt to fix it.
                  3) if you're going to ask about jams include the jam code.
                  4) if you're going to ask about an error code include the error code.
                  5) You are the person onsite. Only you can make observations.

                  blackcat: Master Of The Obvious =^..^=

                  Comment

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