df 621 doc feeder problem (fits bizhub 423)

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  • brent
    Service Manager

    Site Contributor
    1,000+ Posts
    • Nov 2008
    • 1208

    #1

    df 621 doc feeder problem (fits bizhub 423)

    there is no code on the machine. but everytime I feed a document the cleaning system will try to rotate. and makes a noise.
    so I am calling in an expert (you guys)
    if it is not that bar that cleans the slit glass there is something else going on up there.. any thoughts?

    bizhub 423 doc feeder df 621
    any help will be appreciated

    brent
  • allan
    RTFM!!

    5,000+ Posts
    • Apr 2010
    • 5459

    #2
    Re: df 621 doc feeder problem (fits bizhub 423)

    Does it feed the paper or does it just sit there?
    Whatever

    Comment

    • Copier Addict
      Aging Tech

      Site Contributor
      10,000+ Posts
      • Jul 2013
      • 14377

      #3
      Re: df 621 doc feeder problem (fits bizhub 423)

      Have you taken the front DF cover off to see if the slit glass cleaning motor is actually turning?

      I'm pretty sure you can turn the cleaner off in service mode.

      Comment

      • allan
        RTFM!!

        5,000+ Posts
        • Apr 2010
        • 5459

        #4
        Re: df 621 doc feeder problem (fits bizhub 423)

        Are you getting a D-code?
        Whatever

        Comment

        • SmellsHot
          Head Tech

          500+ Posts
          • Dec 2009
          • 512

          #5
          Re: df 621 doc feeder problem (fits bizhub 423)

          Check to see if the white mylar is hung up on the opposite of the cleaning brush. You can turn it off, but it still rotates once before every job....pretty stupid if you ask me. Otherwise it rotates after every sheet......
          Everyone has the right to be stupid. Some people just abuse this privelage more than others

          Comment

          • brent
            Service Manager

            Site Contributor
            1,000+ Posts
            • Nov 2008
            • 1208

            #6
            Re: df 621 doc feeder problem (fits bizhub 423)

            yes it works just fine. It's just wearing out because it rotates so often I wil look but I do not think the white Mylar is in the way. Thanks
            brent

            Comment

            • fixthecopier
              ALIEN OVERLORD

              2,500+ Posts
              • Apr 2008
              • 4714

              #7
              Re: df 621 doc feeder problem (fits bizhub 423)

              I had one giving me issues with that cleaning roller. I cut the belt off. Never had another issue. The 250/350 got along well without it.
              The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

              Comment

              • brent
                Service Manager

                Site Contributor
                1,000+ Posts
                • Nov 2008
                • 1208

                #8
                Re: df 621 doc feeder problem (fits bizhub 423)

                I will head back out there in a day or two.. I thought about the belt deal. are you sure it wont trip a code by not timing the roller for turning?
                that is pretty ingenious.. I just don't think you can turn it off completely.. but I would in a heartbeat if I could

                brent

                Comment

                • fixthecopier
                  ALIEN OVERLORD

                  2,500+ Posts
                  • Apr 2008
                  • 4714

                  #9
                  Re: df 621 doc feeder problem (fits bizhub 423)

                  Originally posted by brent
                  I will head back out there in a day or two.. I thought about the belt deal. are you sure it wont trip a code by not timing the roller for turning?
                  that is pretty ingenious.. I just don't think you can turn it off completely.. but I would in a heartbeat if I could

                  brent

                  No code, works great. Cut that bitch if you can't fix it, or just remove it.
                  The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

                  Comment

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