ECOSYS M2035dn not recognising IB-51 Wireless network card.

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  • habik
    Service Manager

    Site Contributor
    1,000+ Posts
    • Apr 2010
    • 2013
    #1

    ECOSYS M2035dn not recognising IB-51 Wireless network card.

    Hello,

    Has anyone experienced IB-51 not being recognized on this little machine M2035?

    I have installed it right out of the box. Took fax kit out and inserted IB-51 in. Plugged in the power. Machine took some time to come to ready (adding toner) then printed Maintenance info, all good apart from the IB-51 not being seen. . Booted machine printed Service reports OK

    Reloaded firmware, with IB-51 and also without it and still not being able to see it. Put fax kit back in the machine and it nicely recognized the fax card. Put the IB-51 back in and still not to be seen.

    Have a missed something in the setup?

    I can access webpage via LAN and print. Did network reset in to factory default and that did not help either.

    Many thanks.
    .OK Google! ... will I need Berrocca this morning?
    Firmwares HERE
    Tags: 3514mf, d-copia 3514mf, ib-51, m2035, not recognising
    • Paddy
      Junior Member
      • Jun 2013
      • 9
      #2
      Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

      Hey,
      Havnt installed it for quite a while now, but you Need the Software that comes with the card. It should be in the Package.
      After that you can connect to the network of your via wlan and configure it via that software.



      Gesendet von iPhone mit Tapatalk

        Comment

        • blackcat4866
          Master Of The Obvious

          Site Contributor
          10,000+ Posts
          • Jul 2007
          • 22927
          #3
          Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

          The installation guide doesn't give a lot of detail, but I believe you need to run the CDROM to go through the wireless setup. Once the wireless setup is complete you should be able to disconnect the network cable. Have a look at the setup guide. It will help you. =^..^=
          Attached Files
          If you'd like a serious answer to your request:
          1) demonstrate that you've read the manual
          2) demonstrate that you made some attempt to fix it.
          3) if you're going to ask about jams include the jam code.
          4) if you're going to ask about an error code include the error code.
          5) You are the person onsite. Only you can make observations.

          blackcat: Master Of The Obvious =^..^=

            Comment

            • habik
              Service Manager

              Site Contributor
              1,000+ Posts
              • Apr 2010
              • 2013
              #4
              Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

              I did try to go trough the CD even with support on the phone. The machine did not see the card full stop. Card returned to manufacturer and customer is on LAN..


              Sent from my iDon't believe in marketing device using Tapatalk
              .OK Google! ... will I need Berrocca this morning?
              Firmwares HERE

                Comment

                • habik
                  Service Manager

                  Site Contributor
                  1,000+ Posts
                  • Apr 2010
                  • 2013
                  #5
                  Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                  Thank you for suggestions! Much appreciated, just hoped for some switch in service.


                  Sent from my iDon't believe in marketing device using Tapatalk
                  .OK Google! ... will I need Berrocca this morning?
                  Firmwares HERE

                    Comment

                    • B0265
                      Senior Tech

                      500+ Posts
                      • Jan 2007
                      • 718
                      #6
                      Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                      Is it a M2035 or M2535? The IB-51 is only supported in non-fax models.

                        Comment

                        • subaro
                          Service Manager

                          1,000+ Posts
                          • Oct 2010
                          • 1273
                          #7
                          Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                          Originally posted by B0265
                          Is it a M2035 or M2535? The IB-51 is only supported in non-fax models.
                          Absolutely correct. The IB-50 AND IB-51 does not work with the M2535. See bulletin1 for both models under the Options headline.

                          Good catch there B0265.
                          THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                            Comment

                            • subaro
                              Service Manager

                              1,000+ Posts
                              • Oct 2010
                              • 1273
                              #8
                              Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                              [QUOTE=habik;497081]I did try to go trough the CD even with support on the phone. The machine did not see the card full stop. Card returned to manufacturer and customer is on LAN..

                              I am guessing you were talking with kyocera tech support, is that right ?, and they did not point out that the M2535 does not support the IB-51 card.

                              Well looking at the bulletin1, kyocera made it confusing. On the acc/options section, they mention it does not support the IB-51, but on the procduct configuration they list the machine with the memory stick and the two IB cards. [ Total confusion there ]. So the lesson i learn here is to read the options section to check for the support and compare the pictures which the eye will be attracted, especially when you are in a rush.
                              Last edited by subaro; 11-16-2015, 04:04 PM.
                              THE ONLY THING FOR EVIL TO TRIUMPH IS FOR GOOD MEN TO DO NOTHING..........edmund burke

                                Comment

                                • habik
                                  Service Manager

                                  Site Contributor
                                  1,000+ Posts
                                  • Apr 2010
                                  • 2013
                                  #9
                                  Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                                  Thanks B0265!

                                  It actually is the FAX model a.e. ECOSYS M2535DN (Vendor version 3514MF)
                                  We installed it on behalf of other dealer and since I haven't installed one of these small desktops I assumed that FAX board goers out and Wi-Fi in. Since they both look pretty much the same.

                                  Looking at the brochure and config model at Kyocera site comparing them with vendor and it actually states that this model doesn't support IB-51.

                                  I am sure it is a matter of SSW as the whole fax hardware is on that silly card. So unless someone can share that SSW or other way of converting that machine the other dealer may have to replace the machine.


                                  Thanks for your replies and mainly to B0265 for spotting the issue. Cheers!!
                                  .OK Google! ... will I need Berrocca this morning?
                                  Firmwares HERE

                                    Comment

                                    • 20gaugeO/U
                                      Senior Tech

                                      500+ Posts
                                      • Feb 2009
                                      • 553
                                      #10
                                      Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                                      Get one of these. We use them on all models of Kyocera. Sometimes they fail or fall off the network (usually because of maxed out network range passing through floors and concrete walls or whatever). When wired isn't an option this is a $50 fix.

                                      NETGEAR - Universal WiFi Adapter - Black


                                      • Model: WNCE2001-100NAS
                                      • SKU: 1002457

                                        Comment

                                        • blsquires
                                          Trusted Tech

                                          Site Contributor
                                          250+ Posts
                                          • Nov 2008
                                          • 342
                                          #11
                                          Re: ECOSYS M2035dn not recognising IB-51 Wireless network card.

                                          [QUOTE=20gaugeO/U;498745]Get one of these. We use them on all models of Kyocera. Sometimes they fail or fall off the network (usually because of maxed out network range passing through floors and concrete walls or whatever). When wired isn't an option this is a $50 fix.

                                          [COLOR=#49494A][FONT=Arial]NETGEAR - Universal WiFi Adapter - Black


                                          absolutely right after many problems with the kyocera wifi junk i now use the tplink wireless extender on all machines .it takes 5 minutes to set up instead of a couple of hours

                                            Comment

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