FS3900DN

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  • Franky Tan
    • Jun 2025

    #1

    FS3900DN

    HELLO ! i have a small problem here. THis prin
    ting [fs3900dn] jam intermitten ,but according to my senior expierence pick up roller assembly very less caused problem, roller also never worn off and meter reading is about 100k.
    THank 4 YOUR solutions IF U HAVE.
  • Ctl-Alt-Del
    Trusted Tech

    Site Contributor
    250+ Posts
    • Jul 2006
    • 430

    #2
    Did you replace the feed tires?

    Comment

    • Franky Tan

      #3
      Originally posted by Ctl-Alt-Del
      Did you replace the feed tires?
      I swop roller assembly with other machine but same model still jam intermitten.

      Comment

      • BrickPilot
        Technician
        • Sep 2008
        • 41

        #4
        Where does it stop??
        1 Out of tray
        2 Rego
        3 Fuser
        Is it at the same place each time?
        Does it work from the MP

        This may not be the cause, but can be worth checking on this type....
        Additional to the rear stop in the paper tray, there is a lever at the back to to elongate the tray. This tends to move when hurridly loaded by the operator. A strip of rolled up paper is a quick fix to keep this lever in place.

        Comment

        • Franky Tan

          #5
          Originally posted by BrickPilot
          Where does it stop??
          1 Out of tray
          2 Rego
          3 Fuser
          Is it at the same place each time?
          Does it work from the MP

          This may not be the cause, but can be worth checking on this type....
          Additional to the rear stop in the paper tray, there is a lever at the back to to elongate the tray. This tends to move when hurridly loaded by the operator. A strip of rolled up paper is a quick fix to keep this lever in place.
          Jam at after paper tray but paper leading a bit out of roller feed.

          Comment

          • bsm2
            IT Manager

            25,000+ Posts
            • Feb 2008
            • 29936

            #6
            Jam

            change middle feed roller assembly with clutch on it

            Comment

            • freccia
              Technician
              • Aug 2008
              • 13

              #7
              Can you print out a jam list? It will tell you the error and you can look it in the service manual if you have one. It is usuaslly under the service menu. It might either have to do with the registration sensor or clutch. Try cleaning the registration roller first, the one under the silver roller with a damp cloth.

              Comment

              • BrickPilot
                Technician
                • Sep 2008
                • 41

                #8
                But does it work ok from the MP?

                --------------------------------------------------------------------
                A recently common fault I found. It may not be your answer, but this model, unlike the FS-2000D has a tray lift mech. Behind a clip on cover (on the RHS of the tray) is a white gear (quadrant style). This pivots on a shaft that lifts the tray. Where it joins this shaft seems to be a popular fault for spliting. The results vary from misfeed to failed tray lift when loaded.

                Comment

                • guru
                  Technician
                  • Aug 2006
                  • 18

                  #9
                  Originally posted by Franky Tan
                  HELLO ! i have a small problem here. THis prin
                  ting [fs3900dn] jam intermitten ,but according to my senior expierence pick up roller assembly very less caused problem, roller also never worn off and meter reading is about 100k.
                  THank 4 YOUR solutions IF U HAVE.
                  Check if the pivot post of engaging lever (white lever) in paper feed unit is not broken.
                  not outsourced yet ...

                  Comment

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